At a Glance
- Tasks: Build relationships with customers and drive sales through engaging communication.
- Company: Join a multi award-winning company with ambitious growth plans.
- Benefits: Enjoy uncapped bonuses, free parking, and a fantastic benefits package.
- Other info: Flexible hours available, including evenings and weekends.
- Why this job: Make an impact in a dynamic team while earning great rewards.
- Qualifications: Proven sales experience and excellent communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job? Would you like to work within a multi award-winning company with ambitious growth plans, a great team culture and uncapped bonus? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Your duties as Customer Service / Sales Executive will include:
- Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth.
- Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner.
- Confidently presenting and selling product offerings.
- Effectively communicating the value of our products and services to close sales and secure long-term contracts.
- Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback.
- Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system.
- Staying informed about industry trends, product developments, and competitor activity.
You will have:
- Proven experience in a sales role with a track record of success.
- Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs.
- The ability to work both independently and collaboratively in a fast-paced environment.
- The ability to adapt sales tactics based on customer feedback and changing market demands.
- IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software.
- Strong organisation skills with a systematic approach to managing workloads.
- First class attention to detail.
- Active listening skills and a sound knowledge of general office systems, including digital filing.
In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.
In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!! Both full-time and part-time hours are available to suit your requirements, including evenings and weekends.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Job Features
- Job Category: Customer Service, Sales
- Job Level: Full-time
- Location: Leeds, West Yorkshire
- Job Code: EP6464
- Salary: Basic £26,463 - OTE £40,000 - £45,000 pa
Customer Service / Sales Executive in Ledston employer: Elite Personnel
Join a dynamic and supportive team in Birmingham as a Technical Catering Engineer, where your expertise will be valued and your growth encouraged. With a competitive salary and excellent benefits, this office-based role offers a perfect blend of technical challenge and customer interaction, all within a professional environment that prioritises employee development. Enjoy the unique advantage of working for a growing business that fosters a collaborative culture and provides opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Sales Executive in Ledston
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Elite Personnel. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Elite Personnel before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service / Sales Executive in Ledston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Elite Personnel:Your cover letter is your chance to shine! Tell us why you want to work at Elite Personnel specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Elite Personnel!
How to prepare for a job interview at Elite Personnel
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
