Front of House Assistant

Elite Personnel is delighted to be recruiting on behalf of our prestigious client for a Front of House Assistant to join their Team in Birmingham. This is an excellent opportunity for a professional, organised, and customer-focused individual to join a highly respected organisation in a varied role that combines reception, facilities, and office support responsibilities. As the first point of contact for clients, visitors, and employees, you will play a key role in creating a positive and professional experience while helping to ensure the smooth day-to-day running of the Birmingham office.

Key Responsibilities

• Professionally answer and direct incoming calls.
• Meet and greet clients, visitors, and employees, ensuring a welcoming and professional experience.
• Manage visitor sign-in procedures and reception records.
• Coordinate and maintain meeting room bookings.
• Set up and clear meeting rooms for meetings, lunches, and events.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Monitor and order stationery and office supplies.
• Coordinate deliveries and goods received.
• Retrieve and manage records from off-site storage facilities.
• Support filing, archiving, and records management processes.
• Assist with invoicing and administration tasks.
• Support Health Safety inductions, workstation assessments, and new starter set-ups.
• Ensure compliance with information security policies and procedures.

Skills Experience Required

• Excellent communication skills and confidence interacting with people at all levels.
• Friendly, professional, and approachable manner.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Flexible and adaptable approach.
• Proactive and self-motivated attitude.
• Good working knowledge of Microsoft Office, including Excel.
• Reliable, punctual, and committed to maintaining high standards.

Benefits

• Flexible employee benefits package.
• Supportive and collaborative working environment.
• Career development opportunities and mentoring.
• Regular social events and activities.

Please note we will require a copy of your UK rights to work to be forwarded for this position thank you.

Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.