At a Glance
- Tasks: Contact customers about outstanding balances and negotiate payment plans.
- Company: Market-leading organisation in Tamworth with a focus on growth.
- Benefits: National Minimum Wage plus uncapped bonuses, potential OTE £35,000+ in year one.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and develop your communication skills while making a real difference.
- Qualifications: Confident, target-driven individuals; previous experience in collections or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Collections Advisors Tamworth National Minimum Wage + Uncapped Bonus (OTE £35,000+) year one Elite Personnel are delighted to be recruiting on behalf of a market-leading organisation based in Tamworth.
Due to continued growth, our client is looking for confident and driven Collections Advisors to join their successful team.
This is an excellent opportunity for someone who enjoys speaking with people, is target-driven, and is not afraid of picking up the phone.
Whether you have previous collections, sales, customer service, or outbound calling experience, we'd love to hear from you.
The Role As a Collections Advisor, you will be responsible for contacting customers regarding outstanding balances and unpaid invoices.
Using a state-of-the-art auto-dialler system, you will work with customers to agree suitable payment arrangements while delivering excellent customer service.
Key Responsibilities Making outbound calls to customers regarding outstanding debts and invoices.
Negotiating payment dates and payment plans.
Updating customer records and call outcomes accurately on the database.
Maintaining a professional and empathetic approach during customer conversations.
Working towards individual and team performance targets.
Ensuring all customer interactions are compliant and accurately recorded.
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Collection Advisors employer: Elite Personnel
Join a dynamic and supportive team in Tamworth, where your contributions as a Collections Advisor will be recognised and rewarded. With competitive pay, uncapped bonuses, and a focus on employee development, this company fosters a culture of growth and success. Enjoy a vibrant work environment that values collaboration and offers opportunities for career advancement, making it an ideal place for those seeking meaningful and fulfilling employment.
