Call Handler

Call Handler

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Elite Personnel

At a Glance

  • Tasks: Handle 100+ calls daily while providing top-notch customer service.
  • Company: Join a busy office team with a supportive atmosphere.
  • Benefits: Potential for permanent position and a dynamic work environment.
  • Other info: Monday to Friday hours, office-based only.
  • Why this job: Perfect for those seeking a long-term role in a fast-paced setting.
  • Qualifications: Experience in call handling, strong communication, and problem-solving skills.

The predicted salary is between 24000 - 30000 £ per year.

We are currently seeking an experienced and professional Call Handler to join our client’s busy office-based team.

This is initially a temporary position with the potential to become permanent for the right candidate.

Key Responsibilities Handling a high volume of inbound and outbound calls (100+ calls per day) Providing excellent customer service at all times Resolving customer queries and issues efficiently Logging and updating information accurately on internal systems Working closely with colleagues to ensure smooth day-to-day operations The Ideal Candidate Will Have Previous experience in a high-volume call handling or contact centre environment Strong problem-solving skills and the ability to remain calm under pressure Excellent communication and interpersonal skills Good IT and administrative skills A reliable and professional approach to work Working Hours Monday to Friday 08:00am – 5:30pm Office-based only This is a fantastic opportunity for someone looking to secure a long-term position within a supportive and fast-paced working environment.

We will need a copy of your UK right to work if you apply for this role which will be kept on file if we proceed with your application.

Due to the...

Call Handler employer: Elite Personnel

Join a dynamic and supportive team as a Call Handler in our client's busy office, where your contributions will be valued and recognised. With a focus on excellent customer service and efficient problem-solving, you'll thrive in a fast-paced environment that offers opportunities for professional growth and development. Enjoy a collaborative work culture that prioritises employee well-being and fosters long-term career prospects in a role that is both meaningful and rewarding.

Elite Personnel

Contact Details:

Elite Personnel Recruitment Team

We think you need these skills to ace Call Handler

Call Handling
Customer Service
Problem-Solving Skills
Communication Skills
Interpersonal Skills
IT Skills
Administrative Skills