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- Tasks: Make outbound calls and follow up on customer enquiries in a vibrant environment.
- Company: Join a multi award-winning company with a fantastic team culture.
- Benefits: Enjoy free onsite parking, outstanding facilities, and free breakfast.
- Other info: Temporary role for approximately 6 weeks with flexible shift hours.
- Why this job: Perfect for those seeking temporary work with a supportive team and great perks.
- Qualifications: Previous customer service experience and a confident phone manner required.
The predicted salary is between 11 - 13 £ per hour.
Are you an experienced Customer Service Advisor currently seeking temporary work starting as soon as possible? Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture, onsite parking and free breakfast? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Responsibilities
- Making outbound customer service calls
- Following up previous enquiries that have come in from potential customers checking if they still wish to progress with their initial enquiry
- Adhering to all relevant legislation, industry regulations and Company policies and procedures
Qualifications
- Previous experience working in a Customer Service role
- Professional and confident telephone manner
- Experience of working in a fast paced, vibrant and at times, pressured environment
- Driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience
Benefits
Our client offers a great working environment, free onsite parking, outstanding facilities and free breakfast.
Working Conditions
This role is initially temporary starting as soon as possible for approximately 6 weeks, and the hours of work are on a shift rota including weekends.
Equal Opportunity
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Temporary Customer Service Advisor employer: Elite Personnel Services Ltd
Contact Detail:
Elite Personnel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Advisor
✨Tip Number 1
Get your game face on! When you’re applying for that Customer Service Advisor role, make sure to showcase your personality. We want to see how you can connect with customers, so don’t be shy about sharing your experiences in previous roles.
✨Tip Number 2
Practice makes perfect! Before your interview, run through some common customer service scenarios. Think about how you’d handle tricky situations and keep it cool under pressure. We know you’ve got the skills, so let’s show them off!
✨Tip Number 3
Network like a pro! Reach out to people in the industry or even past colleagues. They might have some insider tips or even know about openings. Plus, it’s always good to have someone vouch for your amazing customer service skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. We’re here to help you land that temporary gig and get you started on an exciting journey!
We think you need these skills to ace Temporary Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how you've handled calls and enquiries in the past, so don’t be shy about showcasing your skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love a bit of personality, so let your enthusiasm for customer service come through.
Follow the Application Instructions: When applying, make sure you follow our application process closely. We appreciate attention to detail, so double-check that you’ve included everything we ask for before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Elite Personnel Services Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you excelled in providing outstanding service, as this will show your potential employer that you understand the role.
✨Practice Your Phone Manner
Since this role involves making outbound calls, practice your telephone manner. Speak clearly and confidently, and consider doing mock calls with a friend to get comfortable. This will help you convey professionalism during the interview.
✨Familiarise Yourself with Company Values
Research the company’s values and culture. Understanding what they stand for will allow you to align your answers with their expectations, showing that you’re not just a fit for the role but also for the team.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the job, think of examples from your past where you successfully handled pressure. Be ready to share how you prioritised tasks or resolved issues quickly, demonstrating your ability to thrive in a vibrant environment.