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- Tasks: Make outbound calls and follow up on customer enquiries in a vibrant environment.
- Company: Join a multi award-winning company with a fantastic team culture.
- Benefits: Enjoy free onsite parking, breakfast, and a supportive working environment.
- Other info: Flexible shifts including weekends, with potential for growth in a dynamic setting.
- Why this job: Perfect for those seeking temporary work with a chance to shine in customer service.
- Qualifications: Previous customer service experience and a confident phone manner are essential.
The predicted salary is between 10 - 12 £ per hour.
Are you an experienced Customer Service Advisor currently seeking temporary work starting as soon as possible? Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture, onsite parking and free breakfast? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Responsibilities:
- Making outbound customer service calls
- Following up previous enquiries that have come in from potential customers checking if they still wish to progress with their initial enquiry
- Adhering to all relevant legislation, industry regulations and Company policies and procedures
Qualifications:
- Previous experience working in a Customer Service role
- Professional and confident telephone manner
- Experience of working in a fast paced, vibrant and at times, pressured environment
In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.
Benefits:
Our client offers a great working environment, free onsite parking, outstanding facilities and free breakfast.
Working Conditions:
This role is initially temporary starting as soon as possible for approximately 6 weeks, and the hours of work are on a shift rota including weekends.
Equal Opportunity:
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Temporary Customer Service Advisor in Leeds employer: Elite Personnel Services Ltd
Contact Detail:
Elite Personnel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Advisor in Leeds
✨Tip Number 1
Get your game face on! When you’re applying for that Customer Service Advisor role, make sure to showcase your personality. We want to see how approachable and friendly you are, so don’t be afraid to let your true self shine during interviews or calls.
✨Tip Number 2
Do your homework! Research the company and its culture before your interview. Knowing about their awards and what makes them tick will help you connect better and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get comfortable with common customer service scenarios. Role-playing with a friend can help you nail those tricky questions and demonstrate your professional telephone manner when it counts.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any tips or advice!
We think you need these skills to ace Temporary Customer Service Advisor in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Show Your Personality: We love a friendly and approachable vibe! When writing your application, let your personality shine through. Use a conversational tone that reflects your enthusiasm for providing outstanding customer experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with our award-winning team.
How to prepare for a job interview at Elite Personnel Services Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think of specific examples where you handled difficult situations or went above and beyond for a customer. This will show that you understand the role and can deliver an outstanding customer experience.
✨Practice Your Phone Manner
Since this role involves making outbound calls, practice your telephone manner. Speak clearly and confidently, and consider doing mock calls with a friend. This will help you feel more comfortable and sound professional during the interview.
✨Familiarise Yourself with Company Policies
Research the company’s policies and procedures related to customer service. Being knowledgeable about their approach will not only impress the interviewer but also demonstrate your commitment to adhering to relevant legislation and industry regulations.
✨Show Your Team Spirit
Emphasise your ability to work in a team and your friendly nature. Share examples of how you've collaborated with colleagues in the past, especially in fast-paced environments. This will highlight your suitability for their great team culture.