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For Companies At a Glance
- Tasks: Build relationships with customers and drive sales through calls, emails, and live chat.
- Company: Join a multi award-winning company with ambitious growth plans and a vibrant team culture.
- Benefits: Enjoy free onsite parking, outstanding facilities, and an uncapped bonus structure.
- Why this job: Be part of a dynamic team that values customer experience and offers personal growth opportunities.
- Qualifications: Proven sales experience, excellent communication skills, and proficiency in IT systems required.
- Other info: Flexible full-time and part-time hours available to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job? Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Responsibilities
- Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
- Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
- Confidently presenting and selling product offerings
- Effectively communicating the value of our products and services to close sales and secure long-term contracts
- Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
- Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in our CRM system
- Staying informed about industry trends, product developments, and competitor activity
Qualifications
- Proven experience in a sales role with a track record of success
- Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
- The ability to work both independently and collaboratively in a fast-paced environment
- The ability to adapt sales tactics based on customer feedback and changing market demands
- IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
- Strong organisation skills with a systematic approach to managing workloads
- First class attention to detail
- Active listening skills and a sound knowledge of general office systems, including digital filing
Additional information
In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.
In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!
Both full-time and part-time hours are available to suit your requirements, including evenings and weekends.
So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
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Customer Service / Sales Executive employer: Elite Personnel Services Ltd
Contact Detail:
Elite Personnel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will help you confidently present solutions to potential customers, showcasing your ability to communicate value effectively.
✨Tip Number 2
Research industry trends and competitor activities relevant to our business. This knowledge will not only impress us during your discussions but also demonstrate your proactive approach to understanding the market landscape.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with customers in the past. Being able to share specific instances where you've identified new business opportunities will highlight your sales acumen and relationship-building skills.
✨Tip Number 4
Practice your active listening skills. During the interview, show that you can listen attentively and respond thoughtfully to questions. This will reflect your ability to understand customer needs and adapt your sales tactics accordingly.
We think you need these skills to ace Customer Service / Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and sales. Use specific examples that demonstrate your success in building relationships, closing sales, and achieving targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention why you are interested in this particular role and how your skills align with the company's goals and culture.
Highlight Key Skills: In your application, emphasise your communication, negotiation, and relationship-building skills. Provide examples of how you've successfully adapted your sales tactics based on customer feedback.
Showcase Your IT Proficiency: Mention your familiarity with CRM systems and other software like Excel and Word. Highlight any experience you have with digital filing and maintaining accurate records, as this is crucial for the role.
How to prepare for a job interview at Elite Personnel Services Ltd
✨Showcase Your Sales Success
Be prepared to discuss specific examples of your past sales achievements. Highlight how you developed relationships with customers and closed deals, as this will demonstrate your ability to meet the expectations of the role.
✨Demonstrate Excellent Communication Skills
Since the role involves engaging with customers through various channels, practice articulating your thoughts clearly and confidently. Use active listening techniques during the interview to show that you can understand and respond to customer needs effectively.
✨Familiarise Yourself with the Company
Research the company’s products, services, and recent developments. Being knowledgeable about their offerings will allow you to communicate their value effectively and show your genuine interest in the position.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you may need to sell a product or handle a customer complaint. Practising these scenarios beforehand can help you feel more confident and showcase your problem-solving skills.
