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For Companies At a Glance
- Tasks: Provide exceptional customer care and handle inbound queries with professionalism.
- Company: Join a well-established client in Tamworth with a supportive team culture.
- Benefits: Earn £12.21 per hour, enjoy weekly pay, and receive full training.
- Why this job: No sales pressure, just focus on delivering great service in a dynamic environment.
- Qualifications: Dependable, punctual, and ready to commit for 12 weeks; experience is a plus but not essential.
- Other info: Great opportunity for personal growth and valuable experience in a reputable organisation.
The predicted salary is between 10 - 15 £ per hour.
Elite Personnel is hiring Customer Service Advisors for a well-established client based in Tamworth. This is an excellent opportunity for candidates who thrive in a fast-paced, structured environment and are committed to providing exceptional customer care – without the pressure of sales or cold calling.
Details
- Type: Temporary – 12-week contract with the option to extend
- Hours: 37.5 per week, on a rotating shift pattern
- Pay: £12.21 per hour, paid weekly
What You’ll Be Doing
- Handling inbound customer queries with professionalism and care
- Fast and accurate data entry
- Navigating multiple systems while delivering high-quality service
- Working within a dynamic call centre setting – teamwork and pace are key
What We’re Looking For
- Able to commit to the entire 12-week duration
- Dependable and punctual with a strong work ethic
- Previous customer service or call centre experience ideal but not essential – full training provided
What You Get in Return
- Full training and support
- Excellent team culture and environment
- Weekly pay with reliable hours
- Great experience in a reputable organisation
Please send your up-to-date CV to Tracy@elitep.co.uk. Please note we will require a copy of your UK rights to work before an application can be progressed. Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Customer Service Advisors in Tamworth employer: Elite Personnel Ltd
Contact Detail:
Elite Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisors in Tamworth
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can really help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle different situations, like a difficult customer or a technical issue. This will help you feel more confident during the interview.
✨Tip Number 3
Dress appropriately for the interview. Even if it's a call centre job, looking smart shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you're keen on the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service Advisors in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight any previous customer service experience, even if it’s not from a call centre, as we love seeing how you can bring your unique background to our team.
Showcase Your Soft Skills: In customer service, soft skills are just as important as technical ones. We want to see your ability to communicate clearly and work well in a team. Don’t be shy about mentioning your dependability and punctuality!
Keep It Professional: While we appreciate a friendly tone, make sure your application is professional. Use clear language, check for typos, and format your CV neatly. First impressions count, and we want to see your best self!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elite Personnel Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with handling inbound queries and the importance of professionalism. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with customers, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer queries in the past, even if it's from a different context. Good communication can set you apart!
✨Demonstrate Team Spirit
Teamwork is crucial in a call centre environment. Think of instances where you've worked well in a team or supported colleagues. Highlighting your ability to collaborate effectively will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific customer service scenarios. Practise responses to common situations, like dealing with an upset customer or managing multiple queries at once. This will show that you're ready for the fast-paced nature of the job.
