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For Companies At a Glance
- Tasks: Help customers manage their accounts through calls and efficient payment processing.
- Company: Leading staffing agency in Tamworth with a supportive team culture.
- Benefits: Competitive salary of £24,784 plus OTE up to £50k, with a focus on wellbeing.
- Why this job: Join an inclusive team and make a real difference in customer care.
- Qualifications: Strong communication skills and a customer-first mindset required.
- Other info: Great opportunities for career progression in a friendly workplace.
The predicted salary is between 24784 - 50000 £ per year.
A leading staffing agency in Tamworth is seeking a Collections Executive to join their supportive team. The role involves helping customers regain control of their accounts, making outbound and handling inbound calls, and processing payments efficiently.
The ideal candidate will have strong communication skills and a customer-first mindset. A competitive salary of £24,784 with an OTE of up to £50k and a friendly workplace culture focused on wellbeing and career progression awaits. Apply now to join an inclusive team.
Collections Executive — Invoices & Customer Care in Tamworth employer: Elite Personnel Ltd
Contact Detail:
Elite Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Executive — Invoices & Customer Care in Tamworth
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about how you can contribute to the team's success in managing customer accounts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining a friendly workplace focused on your career progression.
We think you need these skills to ace Collections Executive — Invoices & Customer Care in Tamworth
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about helping customers, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can connect with customers effectively.
Emphasise Your Customer-First Mindset: We love candidates who put customers first! In your application, share examples of how you've gone above and beyond for customers in previous roles. This will show us that you truly understand the importance of customer care.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Collections Executive role. Mention specific skills and experiences that align with the job description to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elite Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Executive. Brush up on your knowledge about handling invoices, customer care, and payment processing. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will help demonstrate your customer-first mindset.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you how you'd handle a difficult customer or a late payment. Think through these situations beforehand so you can respond confidently and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, career progression opportunities, or how they support employee wellbeing. This shows that you’re not just interested in the job, but also in being part of their community.
