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For Companies At a Glance
- Tasks: Support customers and sales teams, ensuring smooth processes from enquiry to delivery.
- Company: Join a well-established business with a friendly and professional team.
- Benefits: Competitive salary, bonus structure, and 25 days holiday.
- Why this job: Be a key player in customer support and sales success.
- Qualifications: Experience in sales support or customer service is a plus.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Elite Personnel is working with a well-established business to recruit an experienced Internal Sales Support Person to join their friendly and professional team based in Hall Green. This role is ideal for someone who enjoys supporting customers and sales teams, managing processes, and ensuring a smooth experience from enquiry through to delivery.
Key Responsibilities
- Act as a key point of contact for customer enquiries via phone and email.
- Provide day-to-day support to the external sales team, including preparing quotations, proposals, and follow-up information.
- Process customer orders accurately, ensuring all documentation is complete and up to date.
- Liaise with internal departments to coordinate order fulfilment and ensure timely delivery.
- Maintain accurate customer and order records within the CRM system.
- Develop a working knowledge of the company's products to confidently support customer queries.
- Assist with general administrative tasks to support the smooth running of the sales function.
Skills & Attributes
- Clear and professional communicator, both written and verbal.
- Highly organised with strong attention to detail.
- Ability to manage multiple tasks and prioritise workload effectively.
- Supportive team player with a collaborative approach.
- Proactive, reliable, and customer-focused.
Experience & Qualifications
- Previous experience in a sales support, customer service, or administrative role.
- Experience in order processing or customer administration is highly desirable.
- Familiarity with CRM systems and Microsoft Office Suite.
- Strong organisational and communication skills.
What's on Offer
- Competitive salary with bonus structure
- 25 days holiday plus
Internal Sales Support employer: Elite Personnel Ltd
Contact Detail:
Elite Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Sales Support role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products so you can confidently discuss how your skills align with their needs. Practice common interview questions, especially around customer support and sales processes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Internal Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your organisational skills and how you can support both customers and the sales team.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your clear and professional communication style. We love seeing candidates who can express themselves well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Elite Personnel Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Internal Sales Support role. Familiarise yourself with the key tasks like managing customer enquiries and supporting the sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a clear communicator, it's essential to highlight your verbal and written skills during the interview. Prepare examples of how you've effectively communicated with customers or colleagues in previous roles. This will reassure them that you can handle customer queries professionally and efficiently.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this role. Bring up specific instances where you've successfully managed multiple tasks or prioritised your workload. You could even mention how you keep track of customer orders or maintain records in a CRM system to illustrate your attention to detail.
✨Be a Team Player
Since this role involves supporting both customers and the sales team, emphasise your collaborative approach. Share examples of how you've worked well within a team, perhaps by assisting colleagues or contributing to group projects. This will show that you're not just focused on individual tasks but also on the team's success.