At a Glance
- Tasks: Engage with customers, solve their problems, and provide top-notch service.
- Company: Join a supportive team in a vibrant customer service environment.
- Benefits: Starting salary of £26,500, increasing yearly, plus free parking.
- Other info: Conveniently located near Birmingham International train station.
- Why this job: Make a real difference by helping customers and resolving their issues.
- Qualifications: Great communication skills and a passion for problem-solving.
The predicted salary is between 26000 - 30000 £ per year.
Customer Service Representative?
Starting Salary £26,500, with £1,000 increase with each year of service up to £30,500 Offices conveniently located within a few minutes' walk of Birmingham International train station or alternatively we provide free onsite car parking.
As a Customer Service Representative, you will be speaking to a diverse range of customers.
We will provide you with the training required for you to take ownership of customer problems and take them through to a full resolution.
Excellent customer service is key to yours and our success.
If you are a good listener, and a confident verbal communicator who can adapt your communication approach to meet different customer needs then this is the role for you.
We are looking for people who enjoy taking ownership of problems and have a passion for decision making and problem solving.
Responsibilities: On a day to day basis you will be answering inbound calls from existing customers.
Taking ownership of customer problems, solving them at first point of contact and escalating when required Use a range of techniques to engage and build relationships quickly, often with vulnerable customers.
Developing and maintaining a good understanding of our ...
