Elite People Ltd is seeking a Service Desk Coordinator / Scheduler to join our facilities management team in Stourbridge. The role focuses on managing field-based engineers, dispatching planned and reactive maintenance, and keeping customers updated.
It is a permanent, full-time position with a salary of 28,500 per annum. You will coordinate engineers, subcontractors and service teams, log breakdowns, manage workloads, monitor SLAs and KPIs, and support administration and reporting.
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Field Service Scheduler & Dispatch (Out-of-Hours) employer: Elite People Ltd
As an Operations Manager in Facilities Management, you will thrive in a dynamic work environment that prioritises employee development and collaboration. Our company offers competitive benefits, a supportive culture that values innovation, and ample opportunities for career advancement, all set in a location that fosters both professional growth and personal well-being.