Elite People Ltd in Hagley is seeking a Helpdesk Coordinator for facilities management. The role reports to the Helpdesk Manager and focuses on improving efficiency, maintaining high KPI/SLA standards, and coordinating between office staff, engineers, and subcontractors.
You will log reactive breakdowns, assign PPM tasks, raise POs, chase materials and quotes, prepare quotations, update systems and portals, and cover out-of-hours calls on a rota basis.
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Facilities Helpdesk Coordinator — SLA & KPI Focus employer: Elite People Ltd
As an Operations Manager in Facilities Management, you will thrive in a dynamic work environment that prioritises employee development and collaboration. Our company offers competitive benefits, a supportive culture that values innovation, and ample opportunities for career advancement, all set in a location that fosters both professional growth and personal well-being.
