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For Companies At a Glance
- Tasks: Make outbound calls, hit targets, and deliver top-notch customer service.
- Company: Join a vibrant team in a fast-paced call centre environment.
- Benefits: Competitive pay, training opportunities, and a supportive work culture.
- Why this job: Boost your communication skills while making a real difference for customers.
- Qualifications: Great communicator, computer savvy, and target-driven.
- Other info: Perfect for those looking to grow in a dynamic, fun workplace.
The predicted salary is between 24000 - 36000 £ per year.
Overview: The Telesales role will include:
- Working in an outbound call centre you are responsible for your personal target and giving a high level of customer service to customers.
Qualifications:
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Confidence using computers
- To be well-organised and thorough, even under pressure
- To enjoy working within a target-driven environment
- To understand and comply with the legislation relating to direct marketing
- Attend training and develop relevant knowledge and skills
- Attention to detail to ensure correct data input
- Adhere to stated policies and procedures relating to health and safety
- Be computer literate
- Have good communication skills
Telesales and Customer Services Executive in Tamworth employer: Elite Mobile
Contact Detail:
Elite Mobile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Customer Services Executive in Tamworth
✨Tip Number 1
Practice your communication skills! Since the role is all about talking to customers, try role-playing with a friend or family member. This will help you sound confident and friendly when you're on those calls.
✨Tip Number 2
Get familiar with the products or services you'll be selling. Knowing your stuff inside out will not only boost your confidence but also help you answer any tricky questions from customers.
✨Tip Number 3
Stay organised! Create a checklist of things to prepare before your interview, like researching the company and practising common interview questions. This will keep you calm and collected on the day.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it shows you're proactive and really interested in the role.
We think you need these skills to ace Telesales and Customer Services Executive in Tamworth
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your friendly and confident manner in your cover letter.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your CV and cover letter to highlight your experience in customer service and any relevant skills that match the job description. It shows us you’re serious about the role.
Be Organised and Thorough: Attention to detail is crucial, so double-check your application for any typos or errors. A well-organised application not only looks professional but also demonstrates your ability to be thorough, which is essential for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Elite Mobile
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Telesales and Customer Services Executive, especially around outbound calls and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated with customers in the past. Remember, it's not just about what you say, but how you say it!
✨Demonstrate Your Organisational Skills
Being well-organised is crucial, especially in a target-driven environment. Think of specific instances where you've managed multiple tasks or met deadlines under pressure. Sharing these experiences will highlight your ability to stay on top of things, even when the heat is on.
✨Be Ready for Role-Play
In many telesales interviews, you might be asked to participate in a role-play scenario. Prepare for this by practising common sales pitches or customer service interactions. This will not only showcase your skills but also your ability to think on your feet and adapt to different situations.
