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For Companies At a Glance
- Tasks: Make outbound calls, meet personal targets, and deliver top-notch customer service.
- Company: Join a vibrant team in a fast-paced call centre environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Boost your communication skills while helping customers and hitting targets.
- Qualifications: Strong communication skills and a friendly, confident attitude.
- Other info: Dynamic work atmosphere with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
The Telesales role will include working in an outbound call centre where you are responsible for your personal target and providing a high level of customer service to customers.
Telesales requirements:
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Confidence using computers
- To be well-organised and thorough, even under pressure
- To enjoy working within a target-driven environment
Telesales and Customer Services Executive employer: Elite Mobile Ltd
Contact Detail:
Elite Mobile Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Customer Services Executive
✨Tip Number 1
Practice your communication skills! Since the role is all about talking to customers, we recommend you rehearse common scenarios. Grab a friend or family member and do some mock calls to get comfortable with your pitch.
✨Tip Number 2
Show off your organisational skills! When you’re on the call, keep notes handy and be ready to follow up. We suggest creating a quick reference guide for yourself to help manage your conversations and stay on track.
✨Tip Number 3
Be confident and friendly! Your manner can make or break a sale. We believe that a warm, approachable attitude will not only help you hit those targets but also create a positive experience for the customer.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those calls. Plus, it’s a great way to show us you’re serious about joining the team!
We think you need these skills to ace Telesales and Customer Services Executive
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about talking to customers, make sure your written application reflects your excellent communication skills. Use clear and friendly language, just like you would in a conversation!
Highlight Your Customer Service Experience: We want to see that you’ve got a knack for customer service. Share any relevant experiences where you’ve gone above and beyond for customers, even if it’s not in a telesales role. It’ll show us you’re the right fit!
Be Organised and Thorough: In a target-driven environment, being organised is key. Make sure your application is well-structured and free of errors. This shows us you can handle pressure and stay on top of things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elite Mobile Ltd
✨Master Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as friendly and approachable.
✨Know Your Customer Service Basics
Brush up on key customer service principles. Be ready to discuss how you would handle difficult customers or resolve complaints. This shows that you understand the importance of providing high-quality service, which is crucial for a telesales position.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or met tight deadlines. This will highlight your ability to stay organised and thorough, even when under pressure, which is essential for this role.
✨Familiarise Yourself with Target-Driven Environments
Research what it means to work in a target-driven environment. Be prepared to discuss how you’ve met targets in previous roles or how you plan to achieve them in this position. Showing that you thrive under pressure can set you apart from other candidates.
