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For Companies At a Glance
- Tasks: Coordinate events, manage finances, and ensure exceptional guest service.
- Company: Join Elite Hotels, known for creating unforgettable experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team dedicated to exceeding client expectations and making memorable events.
- Qualifications: Experience in event coordination and strong communication skills are essential.
- Other info: Flexibility required as some events may occur outside regular hours.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Act as a substitute for the Events Office Manager when necessary.
- Strive to consistently deliver exceptional guest service and exceed client expectations.
- Represent the hotel and Elite group with utmost professionalism.
- Collaborate with the sales team to host Wedding Fairs, hotel showcases, and client show-arounds.
Financial Management:
- Generate and submit the weekly Projected Business Report.
- Adherence to hotel terms and conditions for bookings, prepayments, cancellations, and commissions.
- Oversee the setup and management of credit accounts and applications.
- Be responsible for the function billing system and ensure correct procedures are followed.
Business Development:
- Work to maximise sales and revenue across all areas of Tylney Hall Hotel & Gardens.
- Attend yield meetings in the Event Manager's absence.
- Actively pursue provisional business and support the Event Manager in coordinating department efforts.
- Effectively manage function rooms and bedroom inventory to achieve maximum occupancy.
- Seize opportunities to upsell additional services and facilities to increase event revenue.
- Regularly check upcoming business for potential issues and avoid prolonged provisional bookings.
- Stay informed about competitors' facilities, pricing, and promotions related to events.
- Maximize the use of the Sales & Catering (Opera Oracle) system for accurate data management and efficient handling of inquiries.
- Build strong relationships with clients to generate repeat business.
- Proactively follow up on all sales leads and enquiries.
- Prepare comprehensive documentation and contracts for conferences and banquets, ensuring accuracy and client approval.
Communication, Planning, and Organisation:
- Provide weekly updates, pick-up, and availability reports to the Event Manager.
- Ensure accurate and detailed function sheets are created and distributed for each event.
- Maintain a cooperative relationship with Front of House, Conference and Banqueting, and culinary teams.
- Collaborate with Reservations and Accounts departments on booking details, rooming lists, and account instructions.
- Participate in training new department staff alongside the Event Manager.
- Ensure that operational departments are aware of and prepared for client requirements.
- Stay informed about current and future business projects, addressing low periods through promotion and attention.
Health & Safety:
- To ensure that all employees work within a safe and secure environment by complying with H&S legislation and liaise closely with the hotel’s appointed health and safety consultants as required.
- To ensure that all appropriate issues are communicated to the General Manager.
- To follow fire procedures and regulations as laid down in the Hotel Fire Plan.
- To be aware of the need to observe Health and Safety at Work Act regulations and take corrective action regarding any irregularities.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Senior Event\'s Co-ordinator - Hook, Hampshire employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Event\'s Co-ordinator - Hook, Hampshire
✨Tip Number 1
Familiarise yourself with the local event landscape in Hook, Hampshire. Understanding the key venues, competitors, and popular event trends will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the events industry, especially those who have experience in hotel event coordination. Attend local networking events or join relevant online groups to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your ability to exceed client expectations and handle challenges, as this will showcase your suitability for the Senior Event's Co-ordinator position.
✨Tip Number 4
Research Elite Hotels and their values thoroughly. Understanding their commitment to exceptional guest service will allow you to align your responses during interviews with their mission, making you a more attractive candidate.
We think you need these skills to ace Senior Event\'s Co-ordinator - Hook, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event coordination, guest service, and financial management. Use specific examples that demonstrate your ability to exceed client expectations and manage events successfully.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your understanding of the role. Mention how your skills align with the responsibilities listed in the job description, such as collaboration with sales teams and managing function rooms.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, planning, organisation, and health & safety compliance. Provide examples of how you've successfully applied these skills in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which is essential for a Senior Event's Co-ordinator.
How to prepare for a job interview at Elite Hotels
✨Showcase Your Event Management Skills
Be prepared to discuss your previous experience in event coordination. Highlight specific events you've managed, focusing on your role in planning, execution, and any challenges you overcame.
✨Demonstrate Financial Acumen
Since financial management is key for this role, be ready to talk about your experience with budgeting, billing systems, and how you've maximised revenue in past positions.
✨Emphasise Team Collaboration
This position requires working closely with various teams. Share examples of how you've successfully collaborated with sales, culinary, and front-of-house teams to deliver exceptional events.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage unexpected issues during an event and how you handled them effectively.
