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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a prestigious hotel chain dedicated to exceptional guest experiences.
- Benefits: Accommodation available, competitive pay, and a supportive work environment.
- Why this job: Be part of a team that creates memorable stays for guests every day.
- Qualifications: Experience in housekeeping and strong leadership skills required.
- Other info: Opportunity for career growth in a dynamic hospitality setting.
The predicted salary is between 24000 - 36000 £ per year.
Hours: 35 hours per week
Overview
In accordance with the Company policies and procedures to assist the Head Housekeeper/Deputy by taking responsibility for the day-to-day operation of the Housekeeping Department, ensuring that the specified standard of performance is achieved, whilst achieving maximum guest satisfaction.
Key Responsibilities
- To maintain the highest possible standards of cleanliness and order in all areas controlled by Housekeeping, ensuring that these areas are systematically cleaned and spring-cleaned to the stipulated standard.
- To provide assistance and support to Room Attendants and Linen Porters.
- To ensure that discipline and high morale is maintained, advising the Executive Head Housekeeper of any problems.
- In conjunction with the Head Housekeeper to forward plan for the Department, identifying problems and recommending solutions.
- To check areas continuously for maintenance problems liaising with all Housekeeping staff and report any concerns to the Maintenance Department through the Hotel’s procedures. Follow up on work carried out and report problems to the Head Housekeeper.
- To carry out all duties in a safe manner, having regard to the health, safety and welfare of self, other members of staff, guests and other persons on Hotel premises.
- To check daily the arrival lists, ensuring that any special requests, gifts, flowers, etc., are attended to. Inform the Linen Porters and Room Attendants accordingly and co-ordinate actions necessary to meet these requests.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Supervisor - Accommodation Available - Hook, Hampshire in Plymouth employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Accommodation Available - Hook, Hampshire in Plymouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes Elite Hotels tick and be ready to discuss how you can contribute to their goal of creating positive experiences for guests.
✨Tip Number 3
Showcase your leadership skills during the interview. As a Housekeeping Supervisor, you'll need to manage a team effectively, so share examples of how you've motivated staff or resolved conflicts in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Elite Hotels team.
We think you need these skills to ace Housekeeping Supervisor - Accommodation Available - Hook, Hampshire in Plymouth
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love maintaining high standards of cleanliness. Share any relevant experiences that highlight your attention to detail and commitment to guest satisfaction.
Highlight Your Team Spirit: As a Housekeeping Supervisor, teamwork is key! Make sure to mention any past experiences where you’ve supported your colleagues or led a team. We want to see how you can keep morale high and help everyone work together.
Be Proactive About Problem-Solving: In your application, don’t shy away from discussing challenges you've faced in previous roles. Tell us how you identified problems and what solutions you implemented. This shows us you’re ready to tackle any issues head-on!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elite Hotels
✨Know Your Standards
Familiarise yourself with the cleanliness and order standards expected in the housekeeping department. Be ready to discuss how you would maintain these standards and ensure guest satisfaction during the interview.
✨Show Your Team Spirit
Highlight your experience in supporting and motivating team members, like Room Attendants and Linen Porters. Share specific examples of how you've maintained high morale and discipline in previous roles.
✨Problem-Solving Skills
Prepare to discuss how you identify and solve problems within a housekeeping context. Think of instances where you’ve successfully addressed maintenance issues or improved operational efficiency.
✨Safety First
Understand the health and safety protocols relevant to housekeeping. Be prepared to explain how you prioritise safety for yourself, your team, and guests, and share any relevant experiences that demonstrate your commitment to this aspect.