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- Tasks: Welcome guests, assist with luggage, and serve food and drinks during night shifts.
- Company: The Grand Hotel in Eastbourne, known for exceptional hospitality.
- Benefits: Gain valuable experience in the hospitality industry with a fixed-term role.
- Why this job: Join a dynamic team and create memorable experiences for guests at night.
- Qualifications: Experience in hospitality, excellent English skills, and a clean UK driving licence preferred.
- Other info: Flexible hours with potential weekend shifts; perfect for students seeking part-time work.
The Grand Hotel in Eastbourne are recruiting for a
Night Porter – 45 Hours Per Week
to join our nights team on a part‑time basis, fixed term of six months
Night Porter Overview
You will be working as a Night Porter with a wide range of responsibilities, such as:
- Welcoming late arriving guests and escorting them to their rooms;
- Assisting guests with luggage
- Providing advice on hotel facilities as well as local places of interest
- Valet parking cars
- Preparing snacks and serving food and drinks.
Please note this is a night time role working 9 hours 8pm and 7.30am, 5 days out of seven. You may be required to work weekends.
Night Porter Key Attributes
- Clean, valid UK driving licence preferred.
- Possess a welcoming personality to make the Grand Hotel an experience to remember, whilst retaining the ability to be assertive when required.
- Have excellent English language skills, verbal and written.
- Be physically fit as some heavy lifting is required.
- You will have already gained experience within the hospitality or customer service industry.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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Night Porter - Fixed Term employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Fixed Term
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience in customer service and how you can make guests feel welcome at The Grand Hotel. Confidence is key!
✨Tip Number 3
Show up prepared! If you land an interview, make sure you know about the hotel and its facilities. Being able to discuss local attractions will impress them and show you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit it online. It’s the best way for us to keep track of your interest and qualifications for the Night Porter position.
We think you need these skills to ace Night Porter - Fixed Term
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a welcoming vibe to our hotel. Use friendly language and share a bit about yourself to make your application stand out.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love to see how you've made guests feel special in the past, so don’t hold back on those examples!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Avoid fluff and focus on what makes you the perfect fit for the Night Porter role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elite Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research The Grand Hotel thoroughly. Familiarise yourself with its facilities, services, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Night Porter, you'll be interacting with guests regularly. During the interview, highlight your experience in customer service and share examples of how you've made guests feel welcome in the past. A warm personality can go a long way!
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you would handle various situations that may arise during night shifts, such as dealing with difficult guests or managing unexpected issues. Showing that you can think on your feet will impress the interviewers.
✨Dress for Success
Even though this is a night-time role, first impressions matter! Dress smartly for your interview to convey professionalism and respect for the position. It shows that you take the opportunity seriously and are ready to represent the hotel well.
