At a Glance
- Tasks: Join our housekeeping team to ensure guest rooms and public areas shine.
- Company: Elite Hotels, dedicated to creating memorable guest experiences.
- Benefits: Flexible shifts, full training, and a supportive work environment.
- Other info: Own transport required due to our rural location.
- Why this job: Be part of a close-knit team making a real difference in guest satisfaction.
- Qualifications: No experience needed; just a passion for cleanliness and great communication skills.
The predicted salary is between 10 - 12 € per hour.
This is an opportunity to work on a casual basis within Ashdown Park Hotel as a Housekeeping Assistant. Working as part of the wider housekeeping team, you will have responsibility for a dedicated number of guest bedrooms ensuring the highest standards of cleanliness as well as maintaining high standards of cleanliness in the public areas of the Hotel.
You will be part of a close knit and dedicated Housekeeping & Laundry team who maintain the high standards of cleanliness expected by our guests. You will be cleaning and servicing guest bedrooms, replenishing amenities and assisting with the cleaning of public areas. The role is a critical factor in maintaining and strengthening the hotel’s excellent reputation and helping to provide our guests with distinctly memorable experiences. Various shifts are available which can include daytime, evenings, weekends and bank holidays.
Key Responsibilities:- To prepare allocated rooms for guest staying at the hotel.
- Be constantly aware of guest needs and recognise the expectations of guests.
- To anticipate guest requirements and take appropriate action.
- Have a genuine passion for high standards of cleanliness and presentation with excellent attention to detail.
- Experience as a cleaner or housekeeper is desirable although not essential as full training will be given.
- Once trained, ability to work with little supervision and maintain a high level of performance.
- Excellent communication skills and the ability to interact with colleagues and guests in a friendly professional manner.
- Customer-oriented.
- Prioritization and time management skills.
- Working quickly without compromising quality.
As a people focused Investor In People Company we offer a great range of benefits to the successful candidate. For full details please visit our careers page.
Due to our rural location you will need your own transport.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Assistant - Casual - Forest Row, East Sussex employer: Elite Hotels
Elite Hotels is an exceptional employer, offering a supportive and people-focused work environment where every team member plays a vital role in creating memorable experiences for our guests. With flexible casual shifts available and a commitment to employee development, we ensure that our Housekeeping Assistants are well-trained and valued, all while enjoying the beautiful rural setting of Ashdown Park Hotel in East Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant - Casual - Forest Row, East Sussex
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Ashdown Park Hotel. Familiarise yourself with their values and what makes them stand out. This will help you connect with the team and show that you're genuinely interested in being part of their housekeeping crew.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Assistant, you'll be interacting with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation with a friendly and professional attitude.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of times when you've gone above and beyond in maintaining cleanliness or organisation. This will highlight your passion for high standards and make you a standout candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our careers page. It’s the best way to ensure your application gets noticed and shows that you're serious about joining our dedicated team at Ashdown Park Hotel.
We think you need these skills to ace Housekeeping Assistant - Casual - Forest Row, East Sussex
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know about your genuine passion for cleanliness and presentation. Share any experiences or examples that highlight your attention to detail, as this is key for the Housekeeping Assistant role.
Highlight Relevant Experience:Even if you don't have direct experience as a cleaner or housekeeper, mention any related roles where you've maintained high standards. We love to see how your skills can transfer to our housekeeping team!
Be Personable and Professional:Since you'll be interacting with guests and colleagues, make sure your application reflects your excellent communication skills. A friendly tone can go a long way in showing us you're a great fit for our close-knit team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elite Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Assistant. Familiarise yourself with the key tasks like cleaning guest bedrooms and public areas, and think about how your skills align with these duties.
✨Show Your Attention to Detail
During the interview, highlight your attention to detail. You might want to share examples from past experiences where you maintained high standards of cleanliness or went above and beyond to meet customer expectations.
✨Demonstrate Your Customer Focus
Since this role is all about providing a memorable experience for guests, be prepared to discuss how you would anticipate guest needs. Think of specific instances where you’ve successfully interacted with customers or colleagues in a friendly and professional manner.
✨Be Ready for Flexibility
This position involves various shifts, so be ready to discuss your availability. Show that you’re adaptable and willing to work evenings, weekends, or bank holidays if needed. This will demonstrate your commitment to the role and the team.
