At a Glance
- Tasks: Manage spa and leisure facilities, ensuring top-notch customer service and team motivation.
- Company: Elite Hotels, dedicated to creating unforgettable guest experiences.
- Benefits: Competitive salary, staff discounts, and opportunities for professional growth.
- Other info: Join a dynamic team focused on excellence and guest happiness.
- Why this job: Lead a passionate team and enhance guest satisfaction in a luxurious environment.
- Qualifications: Experience in hospitality management and a passion for wellness.
The predicted salary is between 30000 - 40000 £ per year.
Spa & Leisure Manager Overview
To manage the Spa & Leisure facilities to a standard commensurate with the Tylney Hall Hotel, ensuring outstanding customer service across all areas of the operation.
Spa & Leisure Manager Key Responsibilities
- Manage the daily operations of the spa, gym, pool, and leisure facilities.
- Lead, motivate, and develop the spa and leisure team.
- Drive spa treatment, retail, and membership sales to achieve revenue targets.
- Ensure exceptional customer service and guest satisfaction.
- Manage staffing, rotas, budgets, and stock control.
- Maintain compliance with health and safety, hygiene, and company standards.
- Work closely with hotel departments to maximise guest experience and commercial opportunities.
- Perform a range of spa and wellness treatments
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Spa & Leisure Manager in Hook employer: Elite Hotels
Join our vibrant team at the Forest Spa, where we prioritise employee growth and development through comprehensive training opportunities in luxury treatments. Our supportive work culture fosters a passion for exceptional customer service, ensuring that every therapist can thrive while creating memorable experiences for our guests. Located in a serene environment, we offer a unique chance to enhance your skills and enjoy a fulfilling career in beauty therapy.
