Public Area Cleaner - Hook, Hampshire

Public Area Cleaner – Hook, Hampshire

Key Responsibilities :

• To prepare Public areas as allocated.
• Be constantly aware of guest needs and recognise the expectations of guests.
• To anticipate guest requirements and take appropriate action to avoid guest complaints.
• To ensure that any guest complaints are reported to the Head or Deputy Head Housekeeper.
• To act as a Sales Person, promoting the image of the Hotel at all times.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.