To ensure the highest standards of service and customer care are maintained. In all aspects of the Conference and Banqueting Department.
Key responsibilities:
- Ensure all guests receive the highest level of service at all times, with a willing and courteous approach that promotes the hotel and its image.
- To ensure all meeting rooms and functions are set up as per the function list and before the times stated. Set all rooms to the highest standards.
- To ensure all coffee and tea breaks are served promptly at the agreed times.
- To present and serve food and beverages to the highest standards.
- To have a good knowledge of daily menus and available beverages
- To be knowledgeable about all hotel facilities and inform and sell them when asked by customers.
Hospitality & Service
- To provide the highest quality of guest service standards with the aim of exceeding expectations at all times
- To be an exceptional ambassador for the Elite Group
At Elite hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Casual Conference and Banqueting Assistant- Hours as Required in Hook employer: Elite Hotels
Elite Hotels is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Ashdown Forest while leading a dedicated team in maintaining our expansive estate. With a strong focus on employee development and a collaborative work culture, we encourage our staff to engage in various hotel activities and special events, ensuring a fulfilling and rewarding experience. Our commitment to high standards and guest satisfaction makes us a desirable workplace for those seeking meaningful employment in hospitality.
