Elite Hotels in Forest Row, United Kingdom is seeking a Guest Relations Assistant to deliver outstanding guest service from arrival to departure. You will greet guests warmly, handle front desk duties, take reservations, manage cash and card transactions, and answer calls promptly.
You will promote hotel facilities, assist with local information, and upsell hotel packages while maintaining a professional, friendly demeanour and a proactive attitude to ensure every guest has an excellent stay.
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Guest Relations & Front Desk Specialist β Rural Hotel in Forest Row employer: Elite Hotels
Elite Hotels is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Ashdown Forest while leading a dedicated team in maintaining our expansive estate. With a strong focus on employee development and a collaborative work culture, we encourage our staff to engage in various hotel activities and special events, ensuring a fulfilling and rewarding experience. Our commitment to high standards and guest satisfaction makes us a desirable workplace for those seeking meaningful employment in hospitality.