At a Glance
- Tasks: Welcome guests, manage luggage, and assist with bookings while ensuring a pristine lobby.
- Company: Elite Hotels, known for exceptional guest experiences and a welcoming atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities to grow in the hospitality industry.
- Other info: Join a dynamic team in a vibrant hotel environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Elite Hotels is seeking a Guest Relations Assistant to warmly welcome guests, assist during busy periods, and manage luggage, car parking, taxis and restaurant bookings while maintaining a pristine lobby appearance.
You will act as a primary point of contact for guest queries, support the reception team as needed, and ensure friendly, professional service at all times, including handling diverse guest needs with courtesy.
We think you need these skills to ace Guest Experience Concierge in Forest Row
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service
Adaptability
