At a Glance
- Tasks: Serve beverages and prepare Lounge & Bar areas for a top-notch guest experience.
- Company: Join Tylney Hall Hotel, a stunning 4-star venue in 66 acres of beautiful parkland.
- Benefits: Enjoy free meals, parking, and discounted stays at our hotels.
- Other info: Opportunity for training and career growth in a prestigious hotel environment.
- Why this job: Be part of a supportive team focused on personal development and exceptional service.
- Qualifications: No specific qualifications needed; just a passion for hospitality and a friendly attitude.
Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. The hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and the opportunity to live in staff accommodation here on the beautiful estate.
Key Responsibilities may include:
- Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.
- To serve all beverages to the required standards, and to ensure such service is friendly and efficient.
- To be aware of all the duties relating to the role of bar person and ensure that such duties are carried out to the required standards.
- Supporting with delivering the "Elite Experience" to guests who visit our beautiful Grey Lounge for afternoon tea.
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Tylney Hall Hotel:
Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant, we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none.
Why work at Hotel:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits:
- Meals are provided by our talented kitchen team.
- We have plenty of free parking.
- We also have amazing recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
*service charge is dependent on sales performance and not guaranteed.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Hook, Hampshire
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, the types of beverages served, and the unique features of Tylney Hall will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service. Even if it's informal, sharing stories about how you've provided excellent service can demonstrate your suitability for the Food & Beverage Assistant position.
✨Tip Number 3
Prepare to discuss how you would contribute to delivering the 'Elite Experience'. Think of specific examples where you went above and beyond for customers, as this aligns perfectly with the hotel's mission.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Food & Beverage Assistant - Hook, Hampshire
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and expectations for the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Personal Statement:Write a personal statement that reflects your passion for hospitality and customer service. Mention any previous experience in food and beverage roles, and how you can contribute to delivering the 'Elite Experience' to guests.
Highlight Relevant Skills:Make sure to emphasise skills that are particularly relevant to the role, such as teamwork, communication, and attention to detail. Use specific examples from past experiences to demonstrate these skills effectively.
Proofread Your Application:Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Elite Hotels
✨Know the Menu
Familiarise yourself with the food and beverage offerings at Tylney Hall Hotel. Being able to discuss the menu confidently will show your enthusiasm for the role and your commitment to providing excellent service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlighting your ability to create a positive experience for guests will align well with the hotel's goal of delivering the 'Elite Experience'.
✨Dress Appropriately
Make sure to dress smartly for the interview. A professional appearance is crucial in the hospitality industry, as it reflects your respect for the role and the establishment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and the hotel’s approach to guest experiences. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
