Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and manage check-ins, payments, and reservations with a smile.
- Company: The Grand Hotel, a vibrant and welcoming place to work.
- Benefits: Full-time hours with opportunities for growth and development.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Previous hotel and receptionist experience required, along with a positive attitude.
- Other info: Flexibility needed for evenings and weekends in a fast-paced environment.
The predicted salary is between 22000 - 26000 £ per year.
The Grand Hotel in Eastbourne are recruiting for an enthusiastic and people focused Senior Receptionist to join our busy Front of House team, starting in June.
When you join us:
- You will be providing all our guests with a warm welcome and looking after them in a friendly, professional manner on our Reception desk.
- You will check guests in and out and be responsible for taking payments and handling money.
- You will be covering reservations and sales department enquiries out of office hours.
- You will ensure that all guest comments, complaints and compliments are dealt with efficiently.
- You will be supporting the Reception Manager in the training of the team and also deputise for her in her absence.
- You will be working full time, five days over seven which will include evenings and weekends. Please note the Reception team also cover holidays for night reception so some flexibility is required.
What we need from you:
- Previous hotel experience essential.
- Previous receptionist experience preferred.
- Possess a ‘can do’ attitude, attention to detail and be able to use your own initiative.
- Possess a good command of the English language, both written and verbal.
- A good telephone manner.
- Ability to work under pressure, dealing with lots of information at once, and always with a smile on your face.
Senior Receptionist in Eastbourne employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist in Eastbourne
✨Tip Number 1
Get to know the hotel! Research The Grand Hotel and its values. When you walk in for your interview, show us that you understand what makes our place special. This will help you stand out and show us you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Senior Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family, like checking guests in or handling complaints. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that’s smart and professional, but also comfortable enough for you to feel confident. We want to see your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen on the role and appreciate the opportunity. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Senior Receptionist in Eastbourne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we have at The Grand Hotel.
Tailor Your Experience: Make sure to highlight your previous hotel and receptionist experience in your application. We’re looking for someone who can hit the ground running, so connect your past roles to what we need for this position!
Attention to Detail is Key: As a Senior Receptionist, you'll be juggling a lot of tasks. Show us that you’ve got an eye for detail by proofreading your application. A well-structured and error-free submission will definitely catch our attention!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Elite Hotels
✨Know the Hotel Inside Out
Before your interview, do some research on The Grand Hotel. Familiarise yourself with their services, values, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Senior Receptionist, you'll be the face of the hotel. Prepare examples of how you've provided excellent customer service in the past. Think about times when you handled complaints or went above and beyond for guests.
✨Demonstrate Your Flexibility
The job requires working evenings and weekends, so be ready to discuss your availability. Share experiences where you adapted to changing schedules or took on extra responsibilities to support your team.
✨Practice Your Communication Skills
Since a good command of English is essential, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to ensure you come across as confident and professional.