At a Glance
- Tasks: Lead the Reception team and ensure exceptional guest service at The Grand Hotel.
- Company: Join the prestigious Grand Hotel, known for its excellence and warm hospitality.
- Benefits: Enjoy a range of perks including career development and a supportive work environment.
- Other info: Flexible hours with opportunities for growth in a renowned establishment.
- Why this job: Perfect opportunity to advance your career in a dynamic hotel setting.
- Qualifications: Experience in hotel front office operations and strong communication skills required.
The Grand Hotel in Eastbourne are recruiting for a Reception Manager. This is a full time role, working five days over seven, including weekends and evenings, so flexibility is required.
Reception Manager Overview
Reporting to the Front of House Manager, the Reception Manager is responsible for the day to day running of the Reception and Night teams. The role will require you to deliver exceptional service and create lasting impressions. As the main point of contact for all our guests you will need to be warm and motivated with an indisputable desire to exceed their expectations. This fantastic opportunity would be perfect for an experienced Reception Supervisor or an Assistant Receptionist Manager to progress their career.
Reception Manager Key Attributes
- A background working in hotel front office operations.
- An excellent communicator and motivator to be able to train and develop the current dedicated team and lead by example at all times.
- Well organised with proven problem solving skills, have the confidence to deal with guest issues and display attention to detail.
- Knowledge of Opera PMS or similar hotel front office system.
At Elite Hotels we have a single minded & unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
About Us: Affectionately known as “The White Palace” The Grand Hotel in Eastbourne has a well-earned reputation for excellence. With over 150 rooms, an award winning restaurant and 17 fully equipped meeting rooms, the hotel is able to cater for every occasion.
We reserve the right to close any advertised post before the stated closing date once enough applications are received. We recommend that you apply as soon as possible.
As a people focused Investor In People Company we offer a great range of benefits to the successful candidate. For full details please visit our careers page: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to the challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
Reception Manager in Eastbourne employer: Elite Hotels
Elite Hotels is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Ashdown Forest while leading a dedicated team in maintaining our expansive estate. With a strong focus on employee development and a collaborative work culture, we encourage our staff to engage in various hotel activities and special events, ensuring a fulfilling and rewarding experience. Our commitment to high standards and guest satisfaction makes us a desirable workplace for those seeking meaningful employment in hospitality.
