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- Tasks: Welcome guests, manage check-ins/outs, and handle payments with a smile.
- Company: A vibrant hospitality company in Eastbourne focused on guest experience.
- Benefits: Full-time role with flexible hours, including evenings and weekends.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Previous hotel and receptionist experience with a positive attitude.
- Other info: Opportunity to work in a fast-paced environment with growth potential.
The predicted salary is between 22000 - 28000 £ per year.
A hospitality company located in Eastbourne is seeking a Senior Receptionist to join their Front of House team. The ideal candidate will provide guests with a warm welcome, check guests in and out, and manage payments.
Previous hotel and receptionist experience is essential, along with a can do attitude and good pressure handling. The role requires full-time availability, including evenings and weekends. Flexibility is necessary as the team covers night shifts during holidays.
Hotel Front Desk Lead – Guest Experience in Eastbourne employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk Lead – Guest Experience in Eastbourne
✨Tip Number 1
Make sure to showcase your previous hotel and receptionist experience during interviews. We want to hear about specific situations where you provided excellent guest service or handled pressure like a pro!
✨Tip Number 2
Flexibility is key in the hospitality industry, so be ready to discuss your availability for evenings, weekends, and holidays. We love candidates who can adapt to the team's needs!
✨Tip Number 3
When you apply through our website, make sure to highlight your 'can do' attitude. We’re looking for team players who are eager to go the extra mile for our guests!
✨Tip Number 4
Prepare some questions about the company culture and team dynamics. This shows us that you’re genuinely interested in being part of our Front of House team and enhancing the guest experience!
We think you need these skills to ace Hotel Front Desk Lead – Guest Experience in Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and how you connect with guests.
Highlight Relevant Experience: Make sure to emphasise your previous hotel and receptionist experience. We’re looking for candidates who can hit the ground running, so showcase any relevant skills or situations where you’ve excelled under pressure.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your 'can do' attitude aligns with our team’s values and how you can contribute to creating a fantastic guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elite Hotels
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in Eastbourne. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous hotel and receptionist experience in detail. Prepare specific examples of how you've handled guest interactions, managed payments, or resolved issues under pressure. This will demonstrate your capability and 'can do' attitude.
✨Emphasise Flexibility
Since the role requires full-time availability, including evenings and weekends, make sure to highlight your flexibility during the interview. Share any past experiences where you successfully adapted to changing schedules or took on additional responsibilities.
✨Practice Your Warm Welcome
As a Front Desk Lead, your first impression is crucial. Practice delivering a warm and friendly welcome as if you were greeting a guest. This will not only help you feel more confident but also showcase your customer service skills right from the start.