At a Glance
- Tasks: Design and deliver engaging learning activities to enhance hotel culture and service standards.
- Company: The Grand Hotel, Eastbourne, part of the prestigious Elite Hotels group.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to excellence in service and culture.
- Why this job: Make a real difference in hospitality by shaping the learning experience for staff.
- Qualifications: Passion for learning and strong communication skills are essential.
The predicted salary is between 22000 - 27000 £ per year.
The Grand Hotel, Eastbourne, part of Elite Hotels, is seeking a Learning & Culture Executive to design, deliver and support learning activities that embed the hotel’s culture and service standards across the property.
You will work with the Human Resources Manager and Heads of Departments to translate learning programmes into consistent on-the-floor performance and support apprenticeship initiatives.
The role requires flexibility to meet operational learning needs.
#J-18808-Ljbffr
Hospitality Learning & Culture Coach (32h/wk) in Eastbourne employer: Elite Hotels
Join our vibrant team at the Forest Spa, where we prioritise employee growth and development through comprehensive training opportunities in luxury treatments. Our supportive work culture fosters a passion for exceptional customer service, ensuring that every therapist can thrive while creating memorable experiences for our guests. Located in a serene environment, we offer a unique chance to enhance your skills and enjoy a fulfilling career in beauty therapy.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Learning & Culture Coach (32h/wk) in Eastbourne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Elite Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Elite Hotels
Don't be shy about reaching out to Elite Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Learning & Culture Coach (32h/wk) in Eastbourne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Elite Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Elite Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
