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- Tasks: Provide first-class service and ensure smooth check-in/out for guests.
- Company: Renowned hotel chain in Eastbourne with a focus on guest satisfaction.
- Benefits: Flexible shifts, competitive pay, and opportunities to grow in hospitality.
- Why this job: Join us to create memorable experiences and make guests feel at home.
- Qualifications: Passion for outstanding service and strong communication skills.
- Other info: No hotel experience needed; just bring your enthusiasm and dedication!
The predicted salary is between 24000 - 36000 £ per year.
A renowned hotel chain in Eastbourne is seeking a Receptionist to join their Front of House Team. You will excel in providing first-class service, ensuring a smooth check-in/out experience for guests.
- Key responsibilities include greeting guests, handling payments, and promoting hotel facilities.
- Excellent communication and administration skills are essential, along with flexibility to work various shifts.
- No specific hotel experience required, just a passion for outstanding service.
Join us in creating positive experiences for our guests.
Guest Relations & Front Desk Specialist in Eastbourne employer: Elite Hotels
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations & Front Desk Specialist in Eastbourne
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what makes them stand out will help you connect with the team and show that you're genuinely interested in being part of their Front of House Team.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting guests and handling payments, being able to express yourself clearly and confidently is key. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Flexibility is crucial in this role, so be ready to discuss your availability during the interview. Highlight your willingness to work various shifts and adapt to the hotel's needs, as this shows you're a team player.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Relations & Front Desk Specialist in Eastbourne
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you’re passionate about providing outstanding service. Share any experiences where you’ve gone the extra mile for someone, even if it’s not in a hotel setting. We love to see that enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Guest Relations & Front Desk Specialist role. Highlight your communication skills and any relevant experiences that showcase your ability to handle various tasks. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors. We appreciate a well-organised application that reflects your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our Front of House Team. We can’t wait to hear from you!
How to prepare for a job interview at Elite Hotels
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing outstanding service during the interview. Share examples from your past experiences where you went above and beyond for customers, even if they’re not in a hotel setting. This will show that you genuinely care about creating positive experiences for guests.
✨Know the Hotel Inside Out
Before the interview, do some research on the hotel chain. Familiarise yourself with their facilities, services, and any unique offerings. This knowledge will help you answer questions confidently and demonstrate your interest in the role, making you stand out as a candidate.
✨Practice Your Communication Skills
As a Guest Relations & Front Desk Specialist, excellent communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend, simulating check-in scenarios or handling guest inquiries to showcase your skills.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shifts, be prepared to discuss your availability. Think about how you can accommodate various schedules and be ready to share examples of times when you adapted to changing circumstances in previous roles. This will show your potential employer that you’re a team player.
