The Grand Hotel in Eastbourne seeks a Guest Relations Manager to join our friendly team. This full-time role covers 40 hours per week, five days from seven, including weekends and evenings; live-in accommodation is available.
You will liaise between Concierge and Reception to ensure seamless guest experiences, maintain top hospitality standards, and communicate clearly across departments. Excellent English and calm, proactive problem solving are essential.
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Guest Experience Lead – Live-in Accommodation in Eastbourne employer: Elite Hotels
Elite Hotels is an exceptional employer, offering a unique opportunity to work in the stunning surroundings of Ashdown Forest while leading a dedicated team in maintaining our expansive estate. With a strong focus on employee development and a collaborative work culture, we encourage our staff to engage in various hotel activities and special events, ensuring a fulfilling and rewarding experience. Our commitment to high standards and guest satisfaction makes us a desirable workplace for those seeking meaningful employment in hospitality.
