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- Tasks: Assist in the smooth operation of the Laundry Department and ensure guest satisfaction.
- Company: Join Elite Hotels, dedicated to creating positive experiences for every guest.
- Benefits: Enjoy flexible hours and a supportive work environment with opportunities for growth.
- Why this job: Be part of a team that values quality service and customer satisfaction.
- Qualifications: No prior experience needed; just a willingness to learn and work hard.
- Other info: Casual position perfect for students looking for flexible work.
Assist the Laundry Manager and Laundry Supervisor by taking responsibility for the smooth operation of the Laundry Department, ensuring that the specified standard of performance is achieved, whilst achieving maximum guest satisfaction.
Laundry Assistant Key Responsibilities:
- Sort laundry into sheets, towels, table linen, etc.
- Ensure there are enough chemicals to feed the machines.
- Load machines to capacity, whether it is sheets or towels, table linen, etc. Set programme into machine for the appropriate wash.
- Maintain ironer with sheets and table linen, and fold after ironing.
- When towels are dry, unload and fold.
- Remove table linen, etc., to Linen Stores.
- Arrange for Guest laundry and dry-cleaning and Staff laundry and dry-cleaning to be done either internally or by external agency and attend to any special requests by guests.
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Contact Detail:
Elite Hotels (Rotherwick) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laundry Assistant - Casual
✨Tip Number 1
Familiarise yourself with the laundry processes and equipment used in commercial settings. Understanding how to operate washing machines and dryers efficiently will show your potential employer that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in hospitality or laundry services during your conversations. Even if it's informal, demonstrating your familiarity with guest satisfaction can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for teamwork and communication. As a Laundry Assistant, you'll be working closely with the Laundry Manager and Supervisor, so expressing your ability to collaborate effectively can make a positive impression.
✨Tip Number 4
Be prepared to discuss how you handle busy periods and manage time effectively. The ability to sort and process laundry quickly while maintaining quality is crucial, so sharing relevant examples can demonstrate your suitability for the role.
We think you need these skills to ace Laundry Assistant - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Laundry Assistant. Highlight your relevant experience in laundry operations and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the key responsibilities listed in the job description. Emphasise any previous roles in hospitality or laundry services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you can contribute to achieving maximum guest satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at Elite Hotels (Rotherwick) Ltd.
✨Know Your Laundry Basics
Familiarise yourself with the different types of fabrics and their care instructions. Being able to discuss how to sort laundry effectively and the importance of using the right chemicals will show your understanding of the role.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high standards in your work. Discuss any previous experience where attention to detail was crucial, such as ensuring items are folded correctly or machines are loaded properly.
✨Show Your Team Spirit
As a Laundry Assistant, you'll be working closely with others. Be prepared to talk about your teamwork skills and how you can contribute to a positive working environment, especially in a busy hotel setting.
✨Prepare for Guest Interaction
Since guest satisfaction is key, think of examples where you've gone above and beyond for customers. Be ready to explain how you would handle special requests or complaints in a professional manner.
