Spa & Leisure Manager Overview:
To manage the Spa & Leisure facilities to a standard commensurate with the Tylney Hall Hotel, ensuring outstanding customer service across all areas of the operation.
Spa & Leisure Manager Key Responsibilities:
- Manage the daily operations of the spa, gym, pool, and leisure facilities.
- Lead, motivate, and develop the spa and leisure team.
- Drive spa treatment, retail, and membership sales to achieve revenue targets.
- Ensure exceptional customer service and guest satisfaction.
- Manage staffing, rotas, budgets, and stock control.
- Maintain compliance with health and safety, hygiene, and company standards.
- Work closely with hotel departments to maximise guest experience and commercial opportunities.
- Perform a range of spa and wellness treatments
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Spa & Leisure Manager in Hook employer: Elite Hotels (Rotherwick) Ltd.
The Grand Hotel in Eastbourne is an exceptional employer, offering a supportive and dynamic work environment for those passionate about hospitality. With live-in accommodation available, employees enjoy a strong sense of community while benefiting from opportunities for personal and professional growth within a prestigious hotel setting. The culture prioritises teamwork and guest satisfaction, making it a rewarding place to develop your career in the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
