Elite Hotels (Rotherwick) Ltd. is seeking a Guest Relations Assistant to be the first point of contact for guests, in person and by phone, within the Front of House team. You will ensure a smooth check-in and check-out process and handle enquiries quickly and politely.
You should have excellent communication and administration skills, an eye for detail, and a passion for delivering outstanding service. Prior guest relations experience is not essential, but a customer-focused approach is
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Guest Experience Concierge (Front Desk) in Hook employer: Elite Hotels (Rotherwick) Ltd.
The Grand Hotel in Eastbourne is an exceptional employer, offering a supportive and dynamic work environment for those passionate about hospitality. With live-in accommodation available, employees enjoy a strong sense of community while benefiting from opportunities for personal and professional growth within a prestigious hotel setting. The culture prioritises teamwork and guest satisfaction, making it a rewarding place to develop your career in the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
