Working with our Conference and Banqueting Team, supporting with the coordination of events, weddings, functions you will be able to manage a team of staff – many of whom may be casual or part-time, giving clear direction and instruction. You will be happy speaking to customers and participate in the upselling of facilities or the touring of the hotel, promoting its appeal as a conference and events venue.
The role will involve working the current team and also training new team members joining the business, and focusing on delivering excellent customer service to all our guests.
This is an exciting opportunity with future development available to support your first or next steps into leadership!
Key Responsibilities:
- Possessing excellent organisational skills
- Management of staff and awareness of areas of responsibility: e.g. working with housekeeping, kitchen and waiting staff to ensure smooth running of events
- Induction and on the job training for new staff
- Able to work under pressure and to tight deadlines
- Have excellent customer service skills and the drive to deliver service excellence at all times
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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Conference & Banqueting Supervisor in Hook employer: Elite Hotels (Rotherwick) Ltd.
The Grand Hotel in Eastbourne is an exceptional employer, offering a supportive and dynamic work environment for those passionate about hospitality. With live-in accommodation available, employees enjoy a strong sense of community while benefiting from opportunities for personal and professional growth within a prestigious hotel setting. The culture prioritises teamwork and guest satisfaction, making it a rewarding place to develop your career in the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
