At a Glance
- Tasks: Deliver top-notch service and create memorable experiences for guests at events.
- Company: Join a prestigious hotel group known for excellence in hospitality.
- Benefits: Flexible hours, training opportunities, and a chance to grow in the hospitality industry.
- Other info: Great opportunity for personal development and career advancement.
- Why this job: Be part of a dynamic team and make every event unforgettable for guests.
- Qualifications: Passion for customer service and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
To ensure the highest standards of service and customer care are maintained in all aspects of the Conference and Banqueting Department.
- To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.
- To ensure all meeting rooms and functions are set up as per the function list and before the times stated. All rooms to be set to the highest standards.
- To ensure all coffee and tea breaks are served promptly at the agreed times.
- To present and serve food and beverages to the highest standards.
- To have a good knowledge of daily menus and available beverages.
- To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.
Hospitality & Service
- To provide the highest quality of guest service standards with the aim of exceeding expectations at all times.
- To be an exceptional ambassador for the Elite Group.
Business Development
- To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.
- To take part in all training opportunities made available to you in order to maximise any opportunities for up‑selling and improving the business success of your department.
Communication, Planning & Organisation
- To report any defective equipment or general fault to the Conference and Banqueting Manager, Deputy or Supervisor.
- To assist with, prioritise and be proactive in the reduction of breakages in glassware, other equipment and the requirement for disposable goods.
Elite Hotels are committed to Investors in People and as such will endeavour to provide the necessary training and development to ensure that you are equipped to perform your duties to the highest standard.
Conference and Banqueting Assistant in Hook employer: Elite Hotels (Rotherwick) Ltd.
Elite Hotels is an exceptional employer that prioritises the highest standards of service and customer care within a vibrant and supportive work environment. With a strong commitment to employee development through comprehensive training opportunities, staff are empowered to excel in their roles while enjoying the unique advantages of working in a prestigious hotel setting. Join us to be part of a team that values excellence, teamwork, and personal growth in the heart of the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Banqueting Assistant in Hook
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Elite Hotels (Rotherwick) Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Elite Hotels (Rotherwick) Ltd.
Don't be shy about reaching out to Elite Hotels (Rotherwick) Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference and Banqueting Assistant in Hook
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Elite Hotels (Rotherwick) Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Elite Hotels (Rotherwick) Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
