To ensure the highest standards of service and customer care are maintained. In all aspects of the Conference and Banqueting Department.
Key responsibilities:
- Ensure all guests receive the highest level of service at all times, with a willing and courteous approach that promotes the hotel and its image.
- To ensure all meeting rooms and functions are set up as per the function list and before the times stated. Set all rooms to the highest standards.
- To ensure all coffee and tea breaks are served promptly at the agreed times.
- To present and serve food and beverages to the highest standards.
- To have a good knowledge of daily menus and available beverages
- To be knowledgeable about all hotel facilities and inform and sell them when asked by customers.
Hospitality & Service
- To provide the highest quality of guest service standards with the aim of exceeding expectations at all times
- To be an exceptional ambassador for the Elite Group
At Elite hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
#J-18808-Ljbffr
Casual Conference and Banqueting Assistant- Hours as Required in Hook employer: Elite Hotels (Rotherwick) Ltd.
The Grand Hotel in Eastbourne is an exceptional employer, offering a supportive and dynamic work environment for those passionate about hospitality. With live-in accommodation available, employees enjoy a strong sense of community while benefiting from opportunities for personal and professional growth within a prestigious hotel setting. The culture prioritises teamwork and guest satisfaction, making it a rewarding place to develop your career in the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
