At a Glance
- Tasks: Deliver top-notch service in various food and beverage settings within the hotel.
- Company: Join the prestigious Tylney Hall Hotel, known for its exceptional hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a vibrant environment.
- Other info: Dynamic role with chances to learn and develop in the hospitality industry.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: A passion for customer service and a friendly attitude are essential.
The predicted salary is between 1500 - 2100 £ per month.
Food & Beverage Overview: To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. This includes Conference & Banqueting, Restaurant, Lounge, Bars, Terrace, Pool Bar and Room Service, working within a service and sales-led culture.
Food & Beverage Key Responsibilities:
- To ensure professional Guest focus at all times, ensuring all Guests are acknowledged warmly wherever you find them throughout the Hotel.
- To be an ambassador for Tylney Hall Hotel and promote our varied services and events to all guests.
- To arrive on shift well-presented and ready to work, reporting immediately to the area supervisor and taking responsibility for ensuring you are equipped for the required tasks (e.g., order pad and pen, bottle opener).
- To attend pre-shift briefing as required, and to follow the direction of supervisory staff on duty with regard to tasks, asking for assistance if you are unsure or need support.
- To proactively seek out tasks to complete, and to support the supervisory staff on duty at all times.
At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Food & Beverage Assistant employer: Elite Hotels (Rotherwick) Ltd.
The Grand Hotel in Eastbourne is an exceptional employer, offering a supportive and dynamic work environment for those passionate about hospitality. With live-in accommodation available, employees enjoy a strong sense of community while benefiting from opportunities for personal and professional growth within a prestigious hotel setting. The culture prioritises teamwork and guest satisfaction, making it a rewarding place to develop your career in the hospitality industry.
Contact Details:
Elite Hotels (Rotherwick) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the hotel! Familiarise yourself with Tylney Hall's services and events. This way, when you chat with guests, you can confidently promote what we offer and make their experience even better.
✨Tip Number 2
Practice your guest interaction skills. Remember, a warm greeting goes a long way! Make sure you’re ready to acknowledge guests with a smile and engage them in conversation whenever you see them around the hotel.
✨Tip Number 3
Be proactive! Don’t wait for tasks to come to you. Look for ways to help out your team and keep things running smoothly. This shows initiative and makes you a valuable part of our service-led culture.
✨Tip Number 4
Dress to impress! Arrive well-presented and ready to work. First impressions matter, so make sure you’re looking sharp and have all the tools you need to provide top-notch service.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing a top-notch experience for guests, so share any relevant experiences that highlight your commitment to excellent service.
Be Professional and Personable:Make sure your application reflects a professional yet friendly tone. We’re looking for someone who can be an ambassador for Tylney Hall Hotel, so use your words to convey warmth and approachability while maintaining professionalism.
Highlight Relevant Experience:Don’t forget to mention any previous roles in food and beverage or hospitality. We love to see how your past experiences can contribute to our team, so be specific about your responsibilities and achievements in those roles.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen on joining our team at StudySmarter. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Elite Hotels (Rotherwick) Ltd.
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Tylney Hall Hotel. Being able to discuss the menu confidently will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a positive experience for guests, as this aligns perfectly with their goal of creating memorable visits.
✨Dress to Impress
Arrive at the interview looking sharp and professional. First impressions matter, especially in the hospitality industry, so make sure you’re well-presented and ready to represent the hotel’s standards.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel's operations or the team culture. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
