At a Glance
- Tasks: Lead eCommerce strategy to drive growth and enhance customer experience across digital channels.
- Company: Join a passionate team at a dynamic multi-channel retail company.
- Benefits: Competitive salary, generous holiday allowance, wellness programs, and exclusive staff discounts.
- Other info: Opportunities for training, development, and career progression in a fast-paced environment.
- Why this job: Make a real impact in digital growth while collaborating with a high-performing team.
- Qualifications: Proven senior eCommerce experience, strong analytical skills, and team management abilities.
The predicted salary is between 62500 - 62500 £ per year.
We’re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You’ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you’ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You’ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue.
We’re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You’re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth.
- Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website.
- Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue.
- Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales.
- Manage on-site merchandising, search, recommendations, and third-party provider performance.
- Coordinate the trading calendar to maximise full-price sales and align stock with launches.
- Monitor trading performance, produce reports, and implement action plans to improve outcomes.
- Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience.
- Conduct market research to identify opportunities and benchmark performance.
- Ensure commercial performance is visible, transparent, and actionable across teams.
What will you bring?
- Passionate about digital and eCommerce.
- Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail.
- Track record of delivering significant online revenue growth.
- Previous team management experience with strong interpersonal and collaboration skills.
- Highly organised, self-motivated, and hands-on.
- Exceptional attention to detail.
- Strong analytical skills, with the ability to translate data into actionable insights.
- Experience with Shopify, Magento, Google Analytics, and digital marketing channels including SEO, PPC, and social media.
- Thrives in a fast-paced and dynamic environment.
Why this role?
- Join a passionate, collaborative team where your ideas make a real impact.
- Competitive salary and pension plan.
- Generous holiday allowance, including a dedicated wellbeing day.
- Opportunities for training, development, and career progression.
- Access to wellness programs, mental health support, and employee networks.
- Exclusive staff discounts and benefits.
- Cycle-to-Work scheme, recognition for long service, and referral rewards.
For more information please contact Marianne @ Elite Recruitment.
Senior Ecommerce Manager in Crewe employer: Elite Executive Recruitment
As a Senior Ecommerce Manager, you'll thrive in a dynamic and collaborative environment that values your insights and contributions to digital growth. Our company offers competitive salaries, generous holiday allowances, and a strong focus on employee development, ensuring you have the tools and support needed for career progression. With access to wellness programs and exclusive staff benefits, we are committed to fostering a positive work culture where your passion for eCommerce can truly shine.
Contact Details:
Elite Executive Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, attend industry events, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your past eCommerce successes, strategies you've implemented, and the results you've achieved. This is your chance to shine and demonstrate how you can drive growth for us!
✨Tip Number 3
Prepare for interviews by researching our company and understanding our digital strategy. Be ready to discuss how your experience aligns with our goals and how you can contribute to optimising the customer journey and boosting sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Ecommerce Manager in Crewe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior eCommerce Manager role. Highlight your experience in digital trading and any specific achievements that demonstrate your ability to drive online revenue growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how your strategic thinking aligns with our goals at StudySmarter. Don’t forget to mention any relevant tools or platforms you’ve worked with, like Shopify or Google Analytics.
Showcase Your Analytical Skills:Since this role involves using data to drive decisions, make sure to highlight your analytical skills in your application. Share examples of how you've used data to spot opportunities or improve performance in previous roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Elite Executive Recruitment
✨Know Your Numbers
As a Senior eCommerce Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, average order value, and customer acquisition costs. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Strategy Skills
Prepare to talk about your approach to developing eCommerce strategies. Think of specific examples where you’ve successfully led initiatives that boosted sales or improved the customer journey. Highlight your experience with multi-channel environments and how you’ve collaborated with teams.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like optimising a product launch or managing a promotional campaign. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show your thought process.
✨Demonstrate Your Passion
Let your enthusiasm for digital and eCommerce shine through. Share what excites you about the industry and how you stay updated on trends. This will show that you're not just qualified but genuinely invested in making a difference in the role.
