At a Glance
- Tasks: Manage customer orders and support the team in delivering exceptional service.
- Company: Join Elite Electronic Systems, a leader in high-quality electronic manufacturing.
- Benefits: Enjoy a competitive salary, comprehensive training, and career advancement opportunities.
- Other info: Work in state-of-the-art facilities with excellent growth potential.
- Why this job: Be part of a dynamic team making a real impact in various industries.
- Qualifications: Experience in customer service and proficiency in MS Office and ERP systems.
The predicted salary is between 30000 - 40000 £ per year.
Elite Electronic Systems is a leading provider of high-quality electronic manufacturing services. With a commitment to excellence and innovation, we serve a diverse range of industries, including medical, automotive, and industrial sectors. Our team is dedicated to delivering superior products and exceptional customer service.
As our next Customer Service Coordinator, you will manage day-to-day customer service administrative tasks, including:
- Customer orders
- Deliveries
- Providing support to the wider team
Coordinate with internal departments including sales, purchasing, and production to ensure smooth delivery. Report and record customer complaints, delivery failures, and returned loads.
Requirements:
- Solid working knowledge of MS Office packages, particularly Excel
- Administrative experience
- Understanding of financial decision-making
- Proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing, and MS Office
We offer a competitive salary and benefits package, comprehensive training and development opportunities, and opportunities for career advancement within a growing company. Our facilities and equipment are state-of-the-art.
Skills required include:
- Communicating with Customers
- Order Fulfillment
- Accurate Data Entry
- Direct Customer Service
Customer Services Supervisor (Permanent) in Enniskillen employer: Elite Electronic Systems
Elite Electronic Systems is an exceptional employer that prioritises employee growth and development, offering comprehensive training and a competitive benefits package. Our collaborative work culture fosters innovation and excellence, making it an ideal environment for those looking to advance their careers in the dynamic field of electronic manufacturing. Located in a state-of-the-art facility, we provide our team with the tools and support needed to thrive while serving a diverse range of industries.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Supervisor (Permanent) in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in sectors like medical and automotive. This will help us tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Customer Services Supervisor. This will boost your confidence and help you demonstrate your problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Services Supervisor (Permanent) in Enniskillen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills in customer service and administration shine through, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Customer Services Supervisor role. Share specific examples of your past experiences and how they relate to what we do at Elite Electronic Systems.
Showcase Your Tech Skills:Since we value proficiency in MS Office and ERP systems, make sure to mention any relevant software experience. If you've got Excel skills, let us know how you've used them in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elite Electronic Systems
✨Know the Company Inside Out
Before your interview, take some time to research Elite Electronic Systems. Understand their commitment to excellence and innovation in electronic manufacturing services. Familiarise yourself with the industries they serve, like medical and automotive, so you can speak confidently about how your skills align with their mission.
✨Showcase Your Customer Service Skills
As a Customer Services Supervisor, you'll need to demonstrate your ability to manage customer orders and handle complaints effectively. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will show them you’re ready to hit the ground running.
✨Highlight Your Technical Proficiency
Make sure to discuss your solid working knowledge of MS Office, especially Excel, and any experience you have with ERP systems. Be ready to explain how you've used these tools in previous roles to streamline processes or improve data accuracy. This will reassure them that you can handle the administrative tasks required for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, and career advancement. This shows your genuine interest in the position and helps you determine if it's the right fit for you as well.
