At a Glance
- Tasks: Manage customer orders and support the team in delivering exceptional service.
- Company: Join Elite Electronic Systems, a leader in electronic manufacturing with a focus on innovation.
- Benefits: Enjoy a 4-day work week, competitive salary, and comprehensive training.
- Other info: Collaborative environment with great career advancement opportunities.
- Why this job: Be the vital link between customers and our teams, making a real impact.
- Qualifications: Experience with MRP systems and strong MS Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
Elite Electronic Systems is a leading provider of high-quality electronic manufacturing services. With a commitment to excellence and innovation, we serve a diverse range of industries, including medical, automotive, and industrial sectors. Our team is dedicated to delivering superior products and exceptional customer service.
As our next Customer Service Coordinator, you will manage day-to-day customer service administrative tasks, including customer orders, deliveries and providing support to the wider team.
Key Responsibilities:- Act as a vital link between our customers and our internal teams.
- Expedite orders through internal and external liaison.
- Coordinate with internal departments including sales, purchasing and production to ensure smooth delivery.
- Report and record customer complaints, delivery failures, and returned loads.
- Perform other general administrative duties as required, keeping on top of multiple tasks while maintaining excellent attention to detail.
- Knowledge and experience of working with an MRP system.
- Solid working knowledge of MS Office packages, particularly Excel.
- Administrative experience.
- Understanding of financial decision-making.
- Proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing, and MS Office.
- 4 day working week.
- Competitive salary and benefits package.
- Comprehensive training and development opportunities.
- A supportive and collaborative working environment.
- Opportunities for career advancement within a growing company.
- State-of-the-art facilities and equipment.
- Communicating with Customers.
- Order Fulfillment.
- Accurate Data Entry.
- Direct Customer Service.
Customer Service Coordinator in Enniskillen employer: Elite Electronic Systems
Elite Electronic Systems is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee growth and development. With a competitive salary, a four-day working week, and state-of-the-art facilities, we empower our Customer Service Coordinators to thrive while delivering outstanding service across diverse industries. Join us to be part of a team that values innovation and excellence in every aspect of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Elite Electronic Systems thoroughly. Understand their products and services, and think about how your skills as a Customer Service Coordinator can add value to their team.
✨Tip Number 3
Practice your communication skills! As a Customer Service Coordinator, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at Elite Electronic Systems.
We think you need these skills to ace Customer Service Coordinator in Enniskillen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your experience with MRP systems and MS Office, especially Excel, as these are key requirements for us.
Showcase Your Skills:In your cover letter, showcase your skills in communicating with customers and managing orders. We want to see how you can be a vital link between our customers and internal teams.
Be Detail-Oriented:Pay attention to detail in your application. Mention any experience you have with reporting customer complaints or handling delivery issues, as this will show us you can keep on top of multiple tasks.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with Elite Electronic Systems!
How to prepare for a job interview at Elite Electronic Systems
✨Know Your Stuff
Before the interview, make sure you understand Elite Electronic Systems and their commitment to customer service. Familiarise yourself with their products and the industries they serve. This will help you demonstrate your genuine interest and show that you're ready to be a vital link between customers and internal teams.
✨Show Off Your Skills
Highlight your experience with MRP and ERP systems during the interview. Be prepared to discuss how you've used these tools in previous roles, especially in relation to order fulfilment and data entry. This will reassure them that you can handle the administrative tasks effectively.
✨Be Ready for Scenarios
Expect situational questions about handling customer complaints or delivery failures. Think of examples from your past experiences where you successfully resolved issues. This will showcase your problem-solving skills and ability to maintain excellent attention to detail under pressure.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training and development opportunities they offer, as well as how they support collaboration within teams. This shows that you're not just interested in the job, but also in growing with the company.
