At a Glance
- Tasks: Manage customer orders and support the team with administrative tasks.
- Company: Join a leading electronic manufacturing company known for innovation and excellence.
- Benefits: Enjoy a competitive salary, comprehensive training, and career advancement opportunities.
- Other info: Work in state-of-the-art facilities with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team delivering exceptional customer service in a growing industry.
- Qualifications: Experience in administration and proficiency in MS Office and ERP systems.
The predicted salary is between 30000 - 40000 £ per year.
Elite Electronic Systems is a leading provider of high-quality electronic manufacturing services. With a commitment to excellence and innovation, we serve a diverse range of industries, including medical, automotive, and industrial sectors. Our team is dedicated to delivering superior products and exceptional customer service.
As our next Customer Service Coordinator, you will manage day-to-day customer service administrative tasks, including customer orders, deliveries and providing support to the wider team. You will coordinate with internal departments including sales, purchasing and production to ensure smooth delivery.
Your responsibilities will include:
- Reporting and recording customer complaints, delivery failures, and returned loads.
- Utilising solid working knowledge of MS Office packages, particularly Excel.
- Having administrative experience and understanding of financial decision-making.
- Demonstrating proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing, and MS Office.
We offer a competitive salary and benefits package, comprehensive training and development opportunities, and opportunities for career advancement within a growing company. Our facilities and equipment are state-of-the-art.
Skills required include:
- Communicating with customers
- Order fulfillment
- Accurate data entry
- Direct customer service
Customer Service Co-ordinator - SAP in Enniskillen employer: Elite Electronic Systems
Elite Electronic Systems is an exceptional employer that prioritises employee growth and development, offering comprehensive training and a competitive benefits package. Our collaborative work culture fosters innovation and excellence, making it an ideal environment for those looking to advance their careers in the dynamic field of electronic manufacturing. Located in a state-of-the-art facility, we provide our team with the tools and support needed to thrive while serving a diverse range of industries.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Co-ordinator - SAP in Enniskillen
✨Tip Number 1
Get to know the company inside out! Research Elite Electronic Systems and understand their values, products, and the industries they serve. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Coordinator, you'll be interacting with various departments and customers. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your tech skills! Brush up on your MS Office knowledge, especially Excel, and get familiar with ERP systems. Being able to demonstrate your proficiency in these tools during interviews can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Customer Service Co-ordinator - SAP in Enniskillen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Customer Service Coordinator role. We want to see how your skills in order fulfilment and customer communication shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re excited about the role and how your background makes you a perfect fit for our team at Elite Electronic Systems.
Showcase Your Tech Skills:Since we value proficiency in MS Office and ERP systems, don’t forget to mention any specific tools or software you’ve used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elite Electronic Systems
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of SAP and ERP systems. Familiarise yourself with how they work, especially in relation to customer service tasks like order fulfilment and invoicing. This will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved complaints or improved customer satisfaction. This will help demonstrate your ability to handle the day-to-day tasks of a Customer Service Coordinator effectively.
✨Excel at Excel
Since the role requires solid knowledge of MS Office, particularly Excel, be ready to discuss your experience with it. You might even want to mention specific functions or tools you've used, like VLOOKUP or pivot tables, to highlight your data entry and analysis skills.
✨Understand the Company Culture
Research Elite Electronic Systems and their commitment to excellence and innovation. Be prepared to discuss how your values align with theirs and how you can contribute to their mission. This shows that you're genuinely interested in the company and not just the job.
