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- Tasks: Support customers with Microsoft Dynamics 365 and manage service level agreements.
- Company: Leading tech solutions provider in the UK with a focus on innovation.
- Benefits: Enjoy remote work, generous holidays, and comprehensive health insurance.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Experience in customer-facing roles and excellent communication skills.
- Other info: Full-time remote role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech solutions provider in the UK is seeking a Support Consultant. This full-time, remote role involves responding to customer queries on Microsoft Dynamics 365, managing service level agreements, and collaborating with internal teams.
Candidates should possess experience in customer-facing roles and strong communication skills.
Key benefits include:
- Remote working arrangements
- Generous holidays
- Comprehensive health insurance
Senior Dynamics 365 Support Consultant - Remote in Manchester employer: Elite Dynamics
Contact Detail:
Elite Dynamics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Dynamics 365 Support Consultant - Remote in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine, so practice common interview questions related to customer support and Dynamics 365 to show off your skills!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled customer queries in the past. This will demonstrate your experience and ability to manage service level agreements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Dynamics 365 Support Consultant - Remote in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and customer-facing roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Dynamics 365 Support Consultant role. Share specific examples of how you've tackled customer queries and collaborated with teams in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Elite Dynamics
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your Microsoft Dynamics 365 knowledge. Familiarise yourself with common issues users face and how to resolve them. This will not only show your expertise but also demonstrate your commitment to helping customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or resolved conflicts. Highlighting your strong communication skills and ability to manage service level agreements will set you apart from other candidates.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing what they stand for will help you tailor your responses and show that you’re a good fit for their team, especially in a remote working environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, the tools they use for collaboration, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
