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- Tasks: Lead a team to exceed customer expectations and manage daily operations.
- Company: Join a growing powered access business making waves in the UK market.
- Benefits: Enjoy a competitive salary up to £55k plus a company vehicle.
- Why this job: Be part of a dynamic team focused on growth and exceptional service.
- Qualifications: Previous service experience and strong management skills are essential.
- Other info: This role is based in Huntingdon, Monday to Friday.
The predicted salary is between 33000 - 77000 £ per year.
Job Title: Service Manager
Location: Huntingdon
Salary: Up to £55k + Company Vehicle
Job Description:
I am currently working with a well established powered access businesses who are showing signs of significant growth within the UK. The company are now looking for a Service Manager who will come in and work very closely with Operations Manager as well as the MD.
You will be responsible for the day-to-day management of the Workshop, Field Service Engineers and ensuring customer expectations are exceeded.
Responsibilities of the Role:
- Empower the team to deliver to deliver Company Objectives, Financial targets and Departmental initiatives to deliver growth and improved customer service
- Embrace the introduction of CRM to better use customer contact data to support
- our growth initiatives
- Day to day management and timely delivery of special projects & product recalls.
- Work with Operations Director to ensure all communication regarding service bulletins are handled consistently and professionally, with involvement of all company stakeholders, where necessary
Requirements of Role:
- Previous service experience with comprehensive industrial knowledge
- An experienced Manager who can balance managing a team whilst hitting your own personal set objectives
- A strong, self-motivated individual and creative problem solver
- Working to maximise performance and overcome challenges
The role will be based out of Huntingdon – Monday to Friday.
If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Jack Hanley at Elite Consultancy – 0121 450 5000 – jack.hanley@elitecn.co.uk
Service Manager - Huntingdon employer: Elite Consultancy Network
Contact Detail:
Elite Consultancy Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Huntingdon
✨Tip Number 1
Familiarize yourself with the specific powered access industry. Understanding the nuances of this sector will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with others who might provide insights or even referrals for the Service Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've empowered teams and exceeded customer expectations in past roles.
✨Tip Number 4
Research the company’s recent projects and initiatives. Being knowledgeable about their current operations and growth strategies will allow you to tailor your conversation and show that you're proactive.
We think you need these skills to ace Service Manager - Huntingdon
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant service management experience and skills. Emphasize your ability to manage teams, meet objectives, and improve customer service, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered teams and delivered on financial targets in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Elite Consultancy Network
✨Showcase Your Leadership Skills
As a Service Manager, you'll be expected to lead a team effectively. Prepare examples of how you've empowered your team in previous roles and how you managed to exceed company objectives.
✨Demonstrate Your Problem-Solving Abilities
The role requires a creative problem solver. Be ready to discuss specific challenges you've faced in service management and the innovative solutions you implemented to overcome them.
✨Familiarize Yourself with CRM Systems
Since the company is embracing CRM for growth initiatives, it’s crucial to show your understanding of CRM systems. Discuss any experience you have with CRM tools and how they can enhance customer service.
✨Understand the Company’s Growth Strategy
Research the company's recent growth and their strategic goals. Being knowledgeable about their direction will allow you to align your answers with their objectives during the interview.
