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- Tasks: Manage the after-market business and ensure excellent service for Road Machinery customers.
- Company: Leading UK dealership specialising in Road Machinery with a focus on customer satisfaction.
- Benefits: £50,000 - £55,000 salary, 25 days holiday, electric vehicle, health cash plan, and more.
- Other info: Homebased role with nationwide travel and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the Road Machinery industry.
- Qualifications: Experience in a similar role within the Road/Construction/Agricultural industry is essential.
The predicted salary is between 50000 - 55000 £ per year.
A leading UK dealership specialising in Road Machinery is looking for a Service Manager to manage the after-market business for the division, working closely alongside customers to ensure an excellent level of service is provided whilst collaborating with key stakeholders.
Area: Homebased/nationwide travel
Salary: £50,000 - £55,000 DOE + benefits
What’s on Offer:
- 25 days holiday + bank holidays
- Electric company vehicle
- Health Cash Plan
- Free Physio Access
- 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Discounts Platform
The requirements of the Service Manager will be:
- Responsible for the day-to-day management of the Road Equipment team
- Manage the growth and development of the after-market business
- Contribute to achieving national goals
- Ensure compliance with all processes and dealer operating standards
- Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers
- Ensure appropriate and timely problem resolution, both internally and externally
The ideal candidate for Service Manager will have:
- Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry
- The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements
- A strong customer focus and able to deliver on commitments internally and externally
- Understanding of our customer’s needs
- Team player and ability to work on own initiative
Apply online or call 0121 726 6590 for a confidential discussion.
Service Manager in Birmingham employer: Elite Consultancy Network
Contact Detail:
Elite Consultancy Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that who you know can sometimes be just as important as what you know, so don’t be shy about making connections.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how much this helps in building confidence and refining your responses to common questions.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit!
We think you need these skills to ace Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams and after-market services, especially in the Road/Construction/Agricultural industry. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager position. Share specific examples of how you've maintained customer relationships and resolved issues effectively. We love a good story!
Showcase Your Customer Focus: Since this role is all about ensuring excellent service, make sure to emphasise your strong customer focus in your application. Talk about how you've gone above and beyond to meet customer needs in previous roles. We appreciate candidates who understand our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Elite Consultancy Network
✨Know Your Stuff
Make sure you brush up on your knowledge of road machinery and the after-market business. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific services offered by the dealership. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Focus
Since the role requires a strong customer focus, be ready to share examples of how you've successfully managed customer relationships in the past. Think about specific situations where you resolved issues or exceeded customer expectations, and be prepared to discuss these during the interview.
✨Demonstrate Team Spirit
As a Service Manager, you'll need to work closely with your team and other stakeholders. Highlight your experience in collaborating with others and how you’ve contributed to team success. Share stories that illustrate your ability to work independently while also being a team player.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.