At a Glance
- Tasks: Lead the aftersales team, ensuring top-notch service and technical support.
- Company: Join a major global OEM in the construction plant and heavy equipment sector.
- Benefits: Earn up to £62,000 plus a company car and additional benefits.
- Other info: This is a fully office-based role with excellent long-term career prospects.
- Why this job: Make a real impact in a senior leadership role within a structured environment.
- Qualifications: Strong technical background and proven management experience in aftersales/service.
The predicted salary is between 62000 - 62000 € per year.
A major global OEM within the construction plant and heavy equipment space is looking to appoint an After Sales Manager for its Biggleswade operation.
This role is crucial to the site and requires someone with strong technical knowledge (ideally an ex-engineer) and proven management experience within aftersales/service. This is a senior aftersales leadership position, responsible for ensuring the service operation runs efficiently and to a high standard.
The position is fully office-based and will suit someone who can manage people, process and performance — while still having the technical credibility to handle escalations and support the wider team.
- Leading and developing the aftersales/service function on site
- Supporting technical escalations and ensuring issues are driven through to resolution
- Driving service standards, KPIs, reporting and continuous improvement
- Maintaining strong customer communication and stakeholder management
Background as an engineer or strong technical exposure within construction plant / heavy machinery / heavy equipment.
Proven management experience within service/aftersales (people leadership essential).
Comfortable owning service performance, priorities, and escalations.
Full UK driving licence.
Salary up to £62,000 (depending on experience) + Company car + benefits. 40 hours per week. Fully office-based role (Biggleswade). A long-term opportunity within a structured OEM environment.
If you’re an experienced aftersales/service leader from the heavy machinery industry — ideally with an engineering background — please apply online or contact Nathan Turley.
Sales Executive (Aftersales) in Biggleswade employer: Elite Consultancy Network
Join a leading global OEM in the construction plant and heavy equipment sector, where you will thrive in a fully office-based role in Biggleswade. Our company fosters a dynamic work culture that prioritises employee development, offering competitive salaries, a company car, and comprehensive benefits. With a focus on continuous improvement and strong customer relationships, this is an excellent opportunity for experienced aftersales leaders to make a significant impact in a structured environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive (Aftersales) in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction plant and heavy equipment industry. Attend relevant events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its aftersales processes thoroughly. Be ready to discuss how your technical knowledge and management experience can drive service standards and improve performance. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight specific examples of how you’ve led teams or resolved technical escalations in the past. We love seeing candidates who can back up their claims with real-life success stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you who have the right mix of technical expertise and leadership skills. Let’s get you that job!
We think you need these skills to ace Sales Executive (Aftersales) in Biggleswade
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of After Sales Manager. Highlight your technical knowledge and management experience in aftersales/service, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven service standards and managed teams effectively in the past.
Showcase Your Technical Credibility:Since we're looking for someone with strong technical exposure, don’t shy away from mentioning your engineering background or any relevant projects you've worked on in the construction plant or heavy equipment sector.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Elite Consultancy Network
✨Know Your Technical Stuff
Since this role requires strong technical knowledge, brush up on your understanding of construction plant and heavy equipment. Be ready to discuss specific machinery and aftersales processes, as well as any relevant engineering principles that could come into play.
✨Showcase Your Leadership Skills
This position is all about managing people and performance. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards. Highlight your management style and how it aligns with the company's values.
✨Prepare for Escalation Scenarios
Expect questions about how you would handle technical escalations. Think of real-life situations where you had to troubleshoot issues or support your team through challenges. Demonstrating your problem-solving skills will show that you can maintain high service standards.
✨Communicate Effectively
Strong customer communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would manage stakeholder relationships and ensure customer satisfaction, as this will be crucial for success in the position.
