At a Glance
- Tasks: Lead and develop aftersales/service operations in a dynamic construction plant environment.
- Company: Join a major global OEM in the construction plant and heavy equipment sector.
- Benefits: Competitive salary up to £62,000, company car, and additional benefits.
- Other info: Exciting long-term opportunity with excellent career growth in a structured environment.
- Why this job: Make a real impact by driving service standards and leading a dedicated team.
- Qualifications: Strong technical knowledge and proven management experience in aftersales/service.
The predicted salary is between 62000 - 62000 € per year.
A major global OEM within the construction plant and heavy equipment space is looking to appoint an After Sales Manager for its Biggleswade operation. This role is crucial to the site and requires someone with strong technical knowledge (ideally an ex-engineer) and proven management experience within aftersales/service. This is a senior aftersales leadership position, responsible for ensuring the service operation runs efficiently and to a high standard.
The position is fully office-based and will suit someone who can manage people, process and performance — while still having the technical credibility to handle escalations and support the wider team.
- Leading and developing the aftersales/service function on site
- Supporting technical escalations and ensuring issues are driven through to resolution
- Driving service standards, KPIs, reporting and continuous improvement
- Maintaining strong customer communication and stakeholder management
Background as an engineer or strong technical exposure within construction plant / heavy machinery / heavy equipment.
Proven management experience within service/aftersales (people leadership essential).
Comfortable owning service performance, priorities, and escalations.
Full UK driving licence.
Salary up to £62,000 (depending on experience) + Company car + benefits. 40 hours per week. Fully office-based role (Biggleswade). A long-term opportunity within a structured OEM environment.
If you’re an experienced aftersales/service leader from the heavy machinery industry — ideally with an engineering background — please apply online or contact Nathan Turley.
Sales Efficiency Executive in Biggleswade employer: Elite Consultancy Network
As a leading global OEM in the construction plant and heavy equipment sector, we pride ourselves on fostering a dynamic work environment in Biggleswade that prioritises employee development and technical excellence. Our commitment to continuous improvement and high service standards ensures that our team members are empowered to grow their careers while enjoying competitive benefits, including a company car and a supportive office culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Efficiency Executive in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction plant and heavy equipment industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role requires strong technical credibility, make sure you can discuss relevant engineering concepts and aftersales strategies confidently.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams and improved service performance in your previous roles. This will help you stand out as a candidate who can drive results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in the construction plant sector.
We think you need these skills to ace Sales Efficiency Executive in Biggleswade
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of After Sales Manager. Highlight your technical knowledge and management experience in aftersales/service, as these are key for us.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Use numbers and examples to demonstrate how you've driven service standards and improved performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for this position. Mention your engineering background and how it complements your leadership skills in the heavy machinery sector.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Elite Consultancy Network
✨Know Your Technical Stuff
Since this role requires strong technical knowledge, brush up on your understanding of construction plant and heavy equipment. Be ready to discuss specific machinery and how aftersales service can enhance their performance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management experience in aftersales/service. Think about times when you successfully led a team through challenges or improved service standards—these stories will resonate well.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to aftersales service. Be prepared to discuss how you've driven improvements in these areas in previous roles, as this will demonstrate your ability to own service performance.
✨Communicate Effectively
Strong customer communication is crucial for this position. Practice articulating how you would maintain stakeholder relationships and handle escalations. Clear, confident communication can set you apart from other candidates.
