At a Glance
- Tasks: Lead and develop the aftersales/service function while ensuring high service standards.
- Company: Major global OEM in construction plant and heavy equipment.
- Benefits: Up to £62,000 salary, company car, and additional benefits.
- Other info: Long-term opportunity with excellent career growth in a dynamic industry.
- Why this job: Make a real impact in a senior leadership role within a structured environment.
- Qualifications: Strong technical knowledge and proven management experience in aftersales/service.
The predicted salary is between 62000 - 62000 € per year.
After Sales Manager – Construction Plant (OEM)
Package: Up to £62,000 + Company Car + Benefits
A major global OEM within the construction plant and heavy equipment space is looking to appoint an After Sales Manager for its Biggleswade operation. This role is crucial to the site and requires someone with strong technical knowledge (ideally an ex-engineer) and proven management experience within aftersales/service. This is a senior aftersales leadership position, responsible for ensuring the service operation runs efficiently and to a high standard.
The position is fully office-based and will suit someone who can manage people, process and performance — while still having the technical credibility to handle escalations and support the wider team.
- Leading and developing the aftersales/service function on site
- Supporting technical escalations and ensuring issues are driven through to resolution
- Driving service standards, KPIs, reporting and continuous improvement
- Maintaining strong customer communication and stakeholder management
Background as an engineer or strong technical exposure within construction plant / heavy machinery / heavy equipment
Proven management experience within service/aftersales (people leadership essential)
Comfortable owning service performance, priorities, and escalations
Full UK driving licence
Salary up to £62,000 (depending on experience) ~ Company car + benefits ~40 hours per week ~ Fully office-based role (Biggleswade) ~ A long-term opportunity within a structured OEM environment
If you’re an experienced aftersales/service leader from the heavy machinery industry — ideally with an engineering background — please apply online or contact Nathan Turley.
Sales Coordinators & Sales Executives in Biggleswade employer: Elite Consultancy Network
As a leading global OEM in the construction plant and heavy equipment sector, we pride ourselves on fostering a dynamic work environment in Biggleswade that prioritises employee growth and development. Our commitment to excellence is reflected in our supportive culture, competitive salary packages, and comprehensive benefits, including a company car, ensuring that our team members are well-equipped to thrive in their roles. Join us to be part of a forward-thinking organisation where your technical expertise and leadership skills will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinators & Sales Executives in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction plant and heavy equipment industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its aftersales processes. Brush up on your technical knowledge and think of examples from your past experience that showcase your management skills. We want you to shine and show them you’re the perfect fit for their team!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference in landing that job!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that After Sales Manager position and kickstart your career in the heavy machinery sector!
We think you need these skills to ace Sales Coordinators & Sales Executives in Biggleswade
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of After Sales Manager. Highlight your technical knowledge and management experience in aftersales/service, as these are key for us. Use specific examples that showcase your skills in leading teams and driving service standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your engineering background and how it complements your management experience. We want to see your passion for the construction plant industry!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you've improved service performance or customer satisfaction. This will help us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right people quickly. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Elite Consultancy Network
✨Know Your Technical Stuff
Since this role requires strong technical knowledge, brush up on your understanding of construction plant and heavy equipment. Be ready to discuss specific machinery, their functions, and any relevant engineering principles. This will show that you have the credibility to handle escalations and support your team.
✨Showcase Your Management Skills
Prepare examples of your previous management experience in aftersales or service roles. Think about how you've led teams, improved processes, and driven performance. Highlighting your people leadership skills will be crucial, so come armed with stories that demonstrate your ability to manage both people and performance effectively.
✨Understand Service Standards and KPIs
Familiarise yourself with common service standards and key performance indicators (KPIs) in the industry. Be prepared to discuss how you've previously driven service improvements and maintained high standards. This will help you convey your commitment to continuous improvement and operational efficiency.
✨Communicate Like a Pro
Strong customer communication and stakeholder management are key for this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle difficult conversations or escalations, and be ready to share examples of how you've successfully managed customer relationships in the past.
