At a Glance
- Tasks: Lead the aftersales team, ensuring top-notch service and technical support.
- Company: Major global OEM in construction plant and heavy equipment.
- Benefits: Up to £62,000 salary, company car, and additional benefits.
- Other info: Full office-based role with excellent long-term career opportunities.
- Why this job: Join a structured environment and make a real impact in aftersales leadership.
- Qualifications: Strong technical knowledge and proven management experience in aftersales/service.
The predicted salary is between 62000 - 62000 € per year.
After Sales Manager – Construction Plant (OEM)
Package: Up to £62,000 + Company Car + Benefits
A major global OEM within the construction plant and heavy equipment space is looking to appoint an After Sales Manager for its Biggleswade operation. This role is crucial to the site and requires someone with strong technical knowledge (ideally an ex-engineer) and proven management experience within aftersales/service. This is a senior aftersales leadership position, responsible for ensuring the service operation runs efficiently and to a high standard.
The position is fully office-based and will suit someone who can manage people, process and performance — while still having the technical credibility to handle escalations and support the wider team.
- Leading and developing the aftersales/service function on site
- Supporting technical escalations and ensuring issues are driven through to resolution
- Driving service standards, KPIs, reporting and continuous improvement
- Maintaining strong customer communication and stakeholder management
Background as an engineer or strong technical exposure within construction plant / heavy machinery / heavy equipment
Proven management experience within service/aftersales (people leadership essential)
Comfortable owning service performance, priorities, and escalations
Full UK driving licence
Salary up to £62,000 (depending on experience) ~ Company car + benefits ~40 hours per week ~ Fully office-based role (Biggleswade) ~ A long-term opportunity within a structured OEM environment
If you’re an experienced aftersales/service leader from the heavy machinery industry — ideally with an engineering background — please apply online or contact Nathan Turley.
Head of Sales Head of Sales in Biggleswade employer: Elite Consultancy Network
As a leading global OEM in the construction plant and heavy equipment sector, we pride ourselves on fostering a dynamic work environment in Biggleswade that prioritises employee growth and development. Our commitment to excellence is reflected in our supportive culture, competitive salary packages, and comprehensive benefits, including a company car, ensuring that our team members are well-equipped to thrive in their roles. Join us to be part of a forward-thinking organisation where your technical expertise and leadership skills will drive meaningful impact in the aftersales service function.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales Head of Sales in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction plant and heavy equipment industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its service operations thoroughly. Be ready to discuss how your technical background and management experience can drive their aftersales performance. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you’ve improved service standards or resolved technical escalations in the past. We love seeing numbers and results that back up your claims!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you who have the right mix of technical knowledge and leadership skills. Let’s get you that job!
We think you need these skills to ace Head of Sales Head of Sales in Biggleswade
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the After Sales Manager role. Highlight your technical knowledge and management experience in aftersales/service, as these are key for us. Use specific examples that showcase your skills in leading teams and driving service standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your engineering background and how it complements your management experience. We want to see your passion for the construction plant industry!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve improved service performance or driven continuous improvement in previous roles. This will help us see the impact you've made in your past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Elite Consultancy Network
✨Know Your Technical Stuff
Since this role requires strong technical knowledge, brush up on your understanding of construction plant and heavy equipment. Be ready to discuss specific machinery, common issues, and solutions you've implemented in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management experience within aftersales/service. Think about times when you successfully led a team through challenges or improved service standards. This will demonstrate your capability to manage people and processes effectively.
✨Understand KPIs and Reporting
Familiarise yourself with key performance indicators relevant to aftersales/service. Be prepared to discuss how you've used data to drive improvements in service operations and how you plan to maintain high standards in this new role.
✨Communicate Like a Pro
Strong customer communication is crucial for this position. Practice articulating how you would handle escalations and maintain stakeholder relationships. Think of examples where your communication skills made a difference in resolving issues.
