Administration Officer

Elite Care and Comfort Limited is a family-run business dedicated to improving the lives of its diverse clients by delivering high-quality, compassionate, and person-centred care services. We are passionate about ensuring comfort, dignity, and respect for every individual, tailoring our services to meet the unique needs of each client while empowering them to make informed choices about their care. Our aim is to maximise the independence, privacy, and dignity of all Service Users through comprehensive and flexible care packages based on thorough risk assessments.

Our reputation is built on the training and dedication of our staff, who work tirelessly to uphold the highest standards of care. Based in Yorkshire, we strive to create a trusted and respected brand that consistently meets the expectations of our clients and their families.

Job Opportunity: Administration Officer

We are seeking a committed and organised Administration Officer to join our team and play a vital role in ensuring our operations run smoothly. This position involves supporting key administrative tasks, managing staff schedules, assisting with payroll, and maintaining compliance to help deliver the high standards of care we are known for.

The Administration Officer will work closely with the Operations Manager, assisting in the daily management of business support functions, including data management, correspondence handling, and communication with stakeholders. You will use tools such as Microsoft Office and our scheduling platform, RoundSy, to maintain records, produce reports, and provide exceptional support to our team and clients.

Key Responsibilities:

Business Support: Providing efficient, confidential administrative services, including word processing, data input, filing, and task management across various systems.

Rota Management: Preparing staff rotas, ensuring schedules are planned at least two weeks in advance, and making necessary adjustments to ensure smooth operations.

Timesheet and Payroll Processing: Verifying timesheets, reconciling discrepancies, and assisting with payroll preparation to ensure accuracy and confidentiality.

Compliance and Reporting: Maintaining accurate records across electronic and paper-based systems, producing reports, and supporting compliance with regulatory standards.

Stakeholder Liaison: Handling phone and in-person enquiries, collaborating with internal and external partners, and ensuring timely responses to correspondence.

General Administration: Supporting meetings, recruitment activities, staff training, and other operational needs to ensure our services are delivered effectively., Office Manager: Oversee broader operations, including HR and office procurement, and lead the onboarding of new staff members.

Operations Coordinator: Work with management on strategic initiatives, including client relationships and compliance activities.

HR Administrator: Focus on recruitment, staff training, and employee well-being initiatives.

Proficiency in Microsoft Office, including Excel, Word, and email tools.

Excellent attention to detail, particularly with timesheets, payroll, and data management.

Strong communication skills for interacting with colleagues, clients, and stakeholders.

Ability to work independently, manage workloads, and prioritise tasks to meet deadlines.

Familiarity with rota management systems like RoundSy is an advantage, though training will be provided.

A professional and supportive approach to handling queries and resolving complaints.

Progression Opportunities, This is a part-time, office-based role in Barnsley, South Yorkshire. Working hours are approximately 24 per week, spread over three days (preferably Monday, Wednesday, and Friday). This role is offered on a 6-month temporary contract, with potential for extension. Applicants must be able to reliably commute or plan to relocate before starting.

Company pension scheme.

Free on-site parking.

Supportive working environment with opportunities for career growth.